Charter Business - Business Internet Service1111111111111 Charter
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BUSINESS INTERNET SERVICE AGREEMENT
This Service Agreement ( "Agreement ") is made on September 11, 2006 ( "Effective Date ") by and between Falcon Cable Systems
Company II, L.P. , ( "Charter Business" or "Charter ") with local offices at 8120 Camino Arroyo, CA. 95020 and CITY OF GILROY,
( "Customer ") with offices located at 7351 ROSANNA ST, GILROY, CA 95020 -6141.
Both parties desire to enter into this Agreement in order to set forth the general terms under which Charter is to provide Customer with
Charter's services ( "Service" or "Services ") to Customer site(s), the scope and description to be specified per site below, which shall be
incorporated in this Agreement upon execution. This Agreement will be effective after presentation by Charter to and signature by
Customer.
SERVICE ORDER
Under the Business Internet Service Agreement
CUSTOMER INFORMATION:
Account Name: CITY OF GILROY
Invoicing Address: 7351 ROSANNA ST, GILROY, CA 95020
Invoicing Special Instructions: _Attention IT Department
Customer Federal Tax ID #:
1. SITE- SPECIFIC INFORMATION:
Order Type: New Service
Service Location (Address): 7351 ROSANNA ST, GILROY, CA 95020 -6141
Service Location Name (for purposes of identification):
Service Location Special Instructions:
❑✓ Non - Hospitality or Non -Video
Customer Contact Information. To facilitate communication the following information is provided as a convenience and may be
updated at any time without affecting the enforceability of the terms and conditions herein:
CONFIDENTIAL:
:00600000007JE19
Billing Contact
Site Contact
Technical Contact
Name-
Martin Quiroz
Dwane Camp
-Dwane Camp
Phone
408 - 846 -0237
408 - 846 -0413
408 - 846 -0413
Fax
408- 846 -0500
408- 846 -0500
408- 846 -0500
Cell
Pager
Email Address
mquiroz @ci.gilroy.ca.us
dcamp @ci.gilroy.ca.us
dcamp @ci.gilroy.ca.us
CONFIDENTIAL:
:00600000007JE19
MONTHLY SERVICE FEES:
Data Services:
Base Service $79.99
Speed: 3 / 384 (Down /Up)
CPE:
(For Charter internal purposes only - Campaign Source (if applicable): )
ONE -TIME CHARGES:
One -Time Standard Installation Fee: $0.00
ONE -TIME CHARGES $0.00
2. TOTAL FEES.
Total Monthly Service Fees of $79.99 are due upon receipt of the monthly invoice.
3. SERVICE PERIOD. The initial Service Period of this Service Order shall begin on the date installation is completed and shall
continue for a period of 36 months. Upon expiration of the initial term, this Service Order shall automatically renew for successive
one -month terms unless either party terminates this Service Order by giving thirty (30) days prior written notice to the other party
before the expiration of the current term.
4. CONFIDENTIALITY. Customer hereby agrees to keep confidential and not to disclose directly or indirectly to any third party, the
terms of this Service Order or any other related Service Orders, except as may be required by law. If any unauthorized disclosure
is made by Customer and /or its agent or representative, Charter shall be entitled to, among other damages arising from such
unauthorized disclosure, injunctive relief and a penalty payment in the amount of the total One -Time Charges associated with this
Service Order, and Charter shall have the option of terminating this Service Order, other related Service Orders and /or the Service
Agreement.
5. FACSIMILE. A facsimile of a duly executed Agreement and Service Order signed by both authorized parties shall be considered
evidence of a valid order and Charter may rely on such facsimile copy of the Agreement and Service Order as if it were the original.
NOW THEREFORE, Charter and Customer agree to the terms and conditions of this Agreement, including the Standard Terms of
Service which are posted to the Charter website, www.charter - business.com, which Customer acknowledges and agrees that Customer
has read. Customer's continuous use of the Service(s) after the implementation of any charge(s) andard Terms of Service,
which may change from time to time, shall reflect Customer's agreement thereto. Customers all ha right to terminate this
Service Order in the event Customer objects to any material change to the Stand �ice hat adversely affects
Customer's rights under this Agreement by providing Charter with written notice within sixty nge and pr ovided that
Customer pays any unpaid or previously by waived one -time charges. Customer Initials:
Customer accepts and executes this Agreement by its duly authorized representative, and 0qstomer u derstands that such signature
on Customer's behalf on th' lateral contract shall bind Customer and Charter to the terms 1530reoLatid that signature by an
authorized represen v no n ry to effect the agreement of the parties hereto provided that this Agreement has
baBazQwplet harter for to presen tion to Customer.
By:
e:
Charter Business Account Executive:
Name: Kathleen O'Malley
Sales Code:
CONFIDENTIAL:
:00600000007JElg
Telephone: (408) 846 -3742
Fax: 408 - 847 -2993