Section 5 - FireSECTION S
FIRE
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GFD Mission Statement
our Mission
"To protect the lives, property and environment of the Gilroy community by employing the latest
fire, rescue, emergency medical service and prevention technologies in a spirit of teamwork and
integrity."
Core Values
"Integrity, customer service, teamwork, trust, honesty, open communication, community, and
respect for others"
Core Services
Structural firefighting, emergency medical services, wild land firefighting, vehicle extrication, fire
prevention, public education, hazardous materials response
Motto
"First in service to the community"
GFD History
In 1869, with a population of 3,000 people, a group of citizens began drawing
up a constitution and by -laws for a volunteer firefighting organization. The Pt
engine was called, The Vigilant Engine Company #1. It was housed at the old
City Hall/Jail at 6th /Monterey streets. The Gilroy Fire Departments 1St true fire
station was built on 511 Street (Station 55) in 1916 for $6,000.
In 1922 the Gilroy Volunteer Fire Department was created. Comprised of 35
men, of which 15 were termed `call men' since they were paid $ 2 per alarm
(call). The remaining 20 men were volunteers.
By 1964, City of Gilroy had 6 paid firefighters and a Fire Chief. Over the next
21 years Chief Brittain oversaw the building of two (Chestnut and Las Animas)
fire stations.
In 2002, GFD implemented a paramedic program. This meant that every GFD
fire station would now have at least 1 paramedic on duty at all times.
In 2004, a 3rd GFD fire station (Sunrise) was constructed and opened.
Currently GFD's staffing is 39 firefighting personnel and two administrative
positions. GFD admire offices are located within the Chestnut Fire Station.
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GFD ORGANIZATIONAL CHART
FIRE CHIEF
Administrative -Staff. ` ,. Admmistrative Support
Fire Captain Fire Administration Technician II
Field Ops. /EMS Division I I Field Ops. /Operations Division I I Field OpsJ Training Division
Division Chief Division Chief Division Chief
Fire Captain
Fire Captain
Fire Captain
Fire Engineer
Fire Engineer
Fire Engineer
Firefighter /Paramedic
Firefighter /Paramedic
Firefighter /Paramedic
Relief Firefighter /Paramedic
Relief Firefiqhter /Paramedic
Relief Firefiqhter /Paramedic
Fire Captain
Fire Captain
Fire Captain
Fire Engineer
Fire Engineer
Fire Engineer
Firefighter /Paramedic
Firefighter /Paramedic
Firefighter /Paramedic
Relief Firefighter /Paramedic
Relief Firefiqhter /Paramedic
Relief Firefighter /EMT
Fire Captain
Fire Captain
Fire Captain
Fire Engineer
Fire Engineer
Fire Engineer
Firefighter /Paramedic
Firefighter /Paramedic
Firefighter /Paramedic
Vacancy
Relief Firefighter /Parame
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ADMINISTRATIVE OFFICE
The GFD Administrative Offices (Chief, Division Chiefs and EMS analyst) are
located within the Chestnut Fire Station.
Gilroy Fire Department
7070 Chestnut Street
Gilroy, CA 95020
Office: (408)846 -0370
Office hours: 0800- 1700hrs, Monday thru Friday).
Closed during all city recognized holidays.
FIRE STATIONS
Chestnut Fire Station
7070 Chestnut Street
(408) 846 -0390
Apparatus
Engine 47
E47
Truck 47
T47
Medic 47
M47
Engine 647
E647
Las Animas Fire Station
8383 Wren Avenue
(408)846 -0391
Apparatus
Engine 48 E48
Engine 348 E348
Utility 548 - Pick Up U548
Sunrise Fire Station
880 Sunrise Drive
Apparatus
Engine 49
E49
Engine 149
E149
Engine 649
E649
Utility 549 -Pick Up
U549
EMS Trailer EMS749
Decontamination TrailerDC749
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FIRE COMMUNICATIONS TERMINOLOGY
All Clear - A report that a fire scene is clear of fire victims
ALS - Advanced Life Support
AMA - Against Medical Advice
Apparatus - Any piece of fire equipment
Automatic Aid - Automatic response provided by the Gilroy Fire Department to
areas served by Cal Fire and vice versa.
BLS - Basic Life Support
Cal Fire - California Department of Forestry
CAN Report - Conditions, Action, Needs Report. Used when a FF is
injured /down to communicate their status.
Code 1 - At your convenience
Code 2 - Not an immediate emergency, respond without the use of red lights
and sirens.
Code 3 - Emergency, respond with red lights and sirens
Command - Refers to the Command Post. It is usually associated to the
location of the incident, usually the street name (i.e. Welburn I/C or Welburn
Command).
Company - Group of employees assigned to an apparatus
Controlled Burn - Fire that is deliberately set to reduce a potentially hazardous
situation. Prior permission is given by the Fire Department.
Endangering Structure - A fire that is so close to a structure that it is in danger
of involving the structure.
Engine Company - A piece of apparatus that has water, a pump, hose and
ground ladder and is staffed by a minimum of 3 fire personnel
Fire Alarm - An alarm indicating a fire. Heat, fire, smoke or water -flow sensors
set off the alarm.
First Alarm Assignment - Assignment of three GFD engines, GFD Duty Chief, as
well as one Cal Fire engine, and Duty Chief.
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First -In - The jurisdictional area that is the primary responsibility of each fire
station.
Hazardous Material - Any material that is potentially hazardous if exposed to
persons through the skin, air or ingestion
I/C - Incident Commander
An Incident Commander oversees all operations of an incident. He /she
may assign various personnel different aspects/branches of an incident
however ultimately they are the scene commander of all operations.
Immediate Need - Self explanatory
Initial Attack - A planned response to a fire given the fires potential fire
behavior. The objective of an initial attack is to stop the fire.
Initial Need - Self explanatory
Life Hazard - The existence of a process or condition(s) that would likely cause
serious injury or death to exposed persons.
May Day - Emergency. Fire personnel in trouble.
Move -Up - The moving of a company from one station to another to provide
better coverage during prolonged emergencies.
Mutual Aid - Agreement between fire agencies for additional resources of
personnel and /or equipment to assist with an incident(s).
NIMS - National Incident Management System. A federally mandated program
for the standardizing of common terminology and procedures. This
standardizes communication between fire departments and other public safety
agencies.
PAR - Personnel Accountability Report
Is a type of roll-call of personnel on scene of an active incident to help
ensure everyone's accounted for and safe.
Planned Need - Self explanatory
RIC - Rapid Intervention Company
Is a company of firefighters that are skilled, equipped and on -scene of
a incident ready to perform rescue if needed of personnel due to a rapid
change /decline in conditions.
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SCBA - Self Contained Breathing Apparatus (oxygen bottles & mask). This PPE
helps keep fire personnel from breathing in smoke and hazardous gases.
Second Alarm - Recall of all off -duty personnel to respond to an incident.
Silent Approach - The request for responding personnel to respond without the
use of lights /sirens.
Size Up - Initial assessment `size -up' of an incident.
Staging - An area that apparatus /personnel meet (close to the incident location)
PRIOR to taking any action (usually for safety reasons, but may also be while
they await assignment).
Still Assignment - A still assignment is a single unit response.. Any unit
dispatched on a still alarm may request that the assignment be upgraded to a
two engine response or 15' alarm assignment, if need be.
Task Force - 2 or more pieces of fire apparatus operating as a special unit.
Tear and Run - Each of the 3 Gilroy Fire stations have printers that that
immediately print out FIRE CFS when CFS are created. Fire personnel tear off
their CFS (`run') and respond to their rig to respond on the CFS.
Under Control - A report that a fire is contained
Vacate - An emergency call to vacate a structure when an immediate hazard
exists to firefighting personnel.
Working Fire - A report that flames are showing from a structure
904 - Fire
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GFD current fleet consists of:
4 Type 1 engines
1 Type 3 engines
2 Type 6 engines (also referred to as Patrol)
1 Truck
1 Medic /Ambulance
Additional resources available:
2 Utility Truck
1 EMS Trailer
1 Decontamination Trailer
Medic 47 (Star Car)
GFD's fleet includes a medic /ambulance unit. This resource is referred to,
throughout Santa Clara County, as a STAR (Supplemental Transport Ambulance
Resource) rescue unit. It provides an additional transport resource for the
ENTIRE Santa Clara County. The STAR car's unit identifier is M47 (Medic 47)
and is housed at Chestnut Fire Station.
When no ambulance resources are available (county wide), the closest STAR
unit is requested by County EMS Communications, from the appropriate
agency. When a request for the STAR car is placed via County EMS:
1. A. Mutual Aid (MUTAID) CFS will be created
2. M47 dispatched
3. Duty Chief advised
It is imperative for a timely response, to make sure you gather the following
information from County EMS, to responding GFD personnel:
1. Location (to include cross streets and Thomas Bros Map Page)
Remember we are responding our personnel /equipment Code 3 into
areas that we are more than likely not familiar with.
2. Requesting Agency and Phone #
3. Patient Information
The STAR unit may also be requested by GFD personnel when the patient is in
extremis or when transport resources are delayed /depleted.
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Should County EMS advise that Gilroy must now use STAR CAR indefinitely for
our (Gilroy) ambulance needs (due to natural disaster, MCIP or other reasons)
the following shall occur:
1. A Fire Miscellaneous Information (FMIS) CFS will be created
2. Advise all 3 GFD stations
3. Advise Duty Chief
4. Initiate a `Fire Command' group text
S. When County EMS status changes back to normal response, update
everyone of the status change, update the FMIS and close out the event.
Refer to GFD SOP Manual `Star Unit Program'- Division IV, Article 13
Refer to NOTEQ - GFD - STAR CAR
Water Tender
City of Gilroy Water Department water truck that holds 3500 gallons of water
as well as hoses and adapters that allow it to transfer water to fire apparatus,
or to `pump and run' on a fire, that is to discharge water on a grass fire while
the vehicle is still moving. The Water Tender also carries a GFD radio and will
respond on the GFD main fire frequency.
This vehicle is housed at the City Corporation Yard (although its call sign is
reflective of it being housed at Chestnut - WT47). It is available as a resource
for calls within Gilroy city limits only. It is not available to respond for Auto or
Mutual Aid requests.
GFD personnel may, during a large scale fire or other incident (non - hazardous
situation), request that Water Tender 47 (WT47) be dispatched to the scene of
the incident.
Refer to NOTEQ - GFD - WATER TENDER for call outs
Cal Fire has two water tenders available if needed for mutual aid. Water Tender
68 (WT68) is stored at the Masten Avenue Cal Fire Station (Station 2) and WT67
is stored at Cal Fire Headquarters (Station 1) at 15670 Monterey Road in Morgan
Hill.
APPARATUS REPAIR
Should a fire resource (engine, truck etc.) break down and need repair during
normal business hours (M -F 0700- 1600hrs) a call shall be placed to Fleet
Maintenance (City Yard). Should it occur after hours . a call-out will be placed to
Fleet Maintenance, unless the repair can wait until the next morning.
Refer NOTEQ - GFD - Apparatus Repair
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FIRE EQUIPMENT
Fire apparatus carries a significant amount of equipment and supplies however
there are times that specific equipment is needed for an incident that may
require a separate or secondary fire dispatch of additional
apparatus /equipment.
Hurst Tool
The Hurst Tool is a rescue tool (cuts and separates body of a vehicle) frequently
used to rescue /extricate victims from vehicles.
Engine 47, 48 and 49 are all equipped with a combination Hurst Tool and
Extension Ram. Truck 47 carries an 18,000 lb. (heavy duty) Hurst Rescue Tool,
cutting tool, two rescue rams and a Hurst 5000 power unit.
Engine companies will be dispatched to vehicle accidents, rescues and
extrications. Upon arrival, the Company Officer may request an additional
response if assistance is needed. If the heavy -duty Hurst Tool is needed, the
requesting engine company will make that specific request.
Refer to GFD SOP Manual "Hurst Tool" - Division V1, Article 3
Refer to NOTEQ - GFD - HURST TOOL
Water Vac
The Water Vacuum is a piece of equipment used for quick water removal.
It is stored at Sunrise Fire Station and is used by fire personnel on scene of an
incident, as necessary. It does not get dispatched out as a `public service' CFS,
unless there are extenuating circumstances.
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STAFFING
A Division Chief will assume the responsibility of `Duty Chief' every morning.
CAD shall always reflect the current Duty Chief by having the capability of Fire
Duty Chief (FDC) assigned to their Call Sign. The Call Sign B47 is the Duty Chief
designator. The ! (asterick) is the CAD tick mark associated to the Duty Chief.
The designated Duty Chief may change during the day /night due to meetings,
training, auto /mutual aid CFS however there will ALWAYS be one on duty. If it
is unclear who has the duty a phone call can be placed to one of the fire
stations to get clarification.
Each fire station is staffed by a minimum staffing of: one Fire Captain, one Fire
Engineer and one Firefighter or Firefighter /Paramedic. If staffing is low, the
Sunrise Fire Station can operate with a Fire Captain and a
Firefighter /Paramedic.
ARSON INVESTIGATORS
When it is determined that there is a possibility that a fire was caused due to
arson, I/C may request an GFD Arson Investigator respond to the scene.
Currently GFD has 3 trained arson investigators.
Refer to GFD SOP Manual "Fire Investigations" - Division V, Article 16
Refer to NOTEQ - GFD - Arson
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UNIT IDENTIFIERS and FUNCTION
Radio designators for Gilroy Fire Department personnel run in alpha- numeric
sequence (i.e. C61).
o 1ST character, an alpha or word, identifies the rank of the personnel
(i.e. C= Captain, E= Engineer, F= Firefighter)
o 2nd character, a number represents the station that they are
affiliated with (i.e. `47' Chestnut, `48' Las Animas, `49' Sunrise).
Chief Officers are referred to as `Chief' followed by their rank within the Chief
structure (i.e. `Chief 2' - this would be the 21 in seniority Chief Officer).
Radio designators for Gilroy Fire apparatus run in the same alpha- numeric
sequence (i.e. E47)
o 1ST character, an alpha identifies the type of apparatus (i.e.
E= Engine, U= Utility) .
o 2nd and 3rd characters, are numeric and IF 2 digits, identify that they
are Type 1 engines and what station the apparatus is assigned to
(i.e. E47 = Type 1 engine, stationed at Chestnut)
o 2nd -4`h character, are numeric and IF 3 digits, identify what TYPE of
engine (1ST numeric) and what station the apparatus is assigned to
(i.e. E648 = Type 6 engine, stationed at Las Animas). Gilroy Fire
Communications is referred to as `Gilroy Fire' for radio
communication purposes.
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FIRE RESPONSE DISTRICTS
The City of Gilroy is divided into five response districts: Chestnut, Las Animas,
Sunrise, Santa Teresa (no fire station exists at this time, however a placeholder
for future development has been set up within the. system to default to the next
Ist in station) and those Auto Aid Agreement areas covered by Cal Fire (for
purposes of Code 3 CFS only - further on this in the Auto Aid section). Each of
these areas has been mapped out so that no station, if in quarters, will have an
extended response time.
When apparatus /personnel leave their respective station and /or district they
will advise Communications via radio or landline and the status change will be
reflected in CAD (i.e. AOR E61).
MUTUAL THREAT ZONES (MTZ's)
The City has areas in town that have been designated mutual threat zones,
meaning GFD and Cal Fire both respond due to their location and type of
terrain. In the case of a fire in one of these locations whether during fire
season or not a full Is, alarm assignment will be dispatched.
Gilroy's MTZ's are Eagle Ridge and the hills west of Santa Teresa Blvd N/0
Hecker Pass Highway.
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RADIO TRAFFIC
All Gilroy Fire radio traffic is plain text. No codes with the exception of Code 4
and 10 -5 5 are used within fire radio communications.
Routine Traffic
"Routine traffic" refers to the normal mode of operations for radio traffic to be
used by personnel. Under these conditions, GFD primary radio channel will be
utilized for non- emergency routine radio traffic.
Emergency Traffic
"Emergency Traffic" refers to the radio needing to be used for immediate
emergency traffic and will receive the highest communications priority from all
(Communications, I/C or any other fire personnel).
Refer GFD SOP `Emergency Traffic; Division V, Article 24
Restricted Traffic
"Restricted traffic" refers to those periods of extremely heavy traffic. It
becomes impossible for Communications to carry on normal radio operations.
It may be necessary in such cases to restrict non - essential radio
communications.
The PSC will make the determination when it becomes necessary to restrict
communications and when routine communications can be resumed. The
announcement "restricted radio traffic only" (or similar) will be made over the
appropriate radio channel. While Communications is on restricted radio traffic
status:
All non - incident related radio traffic will be restricted and fire
personnel will transmit only essential communications
Fire personnel will avoid calling Communications unless necessary.
At the end of the heavy traffic incident /situation, Communications will
announce "Gilroy units, resume routine traffic" (or similar).
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"Vacate" Traffic/ Order
In the event a situation occurs that requires personnel to immediately leave an
area, the term "vacate - vacate" shall be used. This signal word is intended for
use in situations where immediate withdrawal of personnel is necessary. Some
of these situations may include, but are not limited to:
- Collapse or imminent collapse of structure /area
- Explosion in an operational area
- Change from offensive to defensive fire strategy
When this is broadcast, it is a signal that any personnel in the defined area are
in imminent danger and shall immediately exit to a safe area. It is intended to
mean that failure to respond to this message may result in serious injury or
death.
The following shall occur on the scene when a "vacate" order is given:
- "Vacate - Vacate" signal shall be transmitted by the Officer /Chief
necessitating the order or following Emergency Traffic information
from another member. This will occur on all channels in use on the
incident. The PSC will repeat the "Vacate - Vacate" order once.
The I/C shall designate an apparatus operator to sound the vacate
signal: 10 seconds of air horn, 10 seconds of silence - repeated 3
times.
- All personnel will immediately evacuate, disregarding all equipment
and operations underway.
- All Officers shall immediately conduct a PAR with their crews and
standby for a PAR by the IC.
Refer GFD SOP 'Vacate'- Division V, Article 22
Refer GFD - NOTEQ - Terminology
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"Firefighter Lost /Down" traffic
A `firefighter lost /down' may be transmitted by fire personnel should one of
the following occur:
When I/C or Operations does not hear any activity or receives no
reports of progress or difficulty from a company.
Note: updates on assigned objectives from fire personnel must be
given to the IC /OPS approximately every 5 -10 minutes.
When contact has been lost with any crew or personnel for an
unreasonable length of time.
Personnel not accounted for during a PAR
The channel will be restricted to RESTRICTED traffic only. The I/C may request
PAR or may state NO PAR. As always document ALL traffic. The time stamped
documentation as in most cases is extremely important and will be used later
for a variety of reasons.
The I/C may:
- Request an additional alarm assignment
- Designate a Staging Area
- Request Ambulance for. standby
The Lost or Down Firefighter may /should:
- Provide a CAN report, if possible
- Remain on last assigned channel. DO NOT switch frequencies unless
requested by IC or Rescue Group
- Continue to use radio communications to direct rescuers
- Update CAN Report, if possible /when necessary
Refer GFD SOP `Fire fighter Lost or Down'- Division V, Article 19
NO ACKNOWLEDGEMENT
All equipment /personnel responding to an assignment shall acknowledge the
dispatch by radio. If Communications does not receive an acknowledgement
after 3 attempts, Communications will dispatch another equivalent piece of
equipment /personnel to the CFS. Communications will continue to make
attempts to contact the equipment /personnel and confirm that the Duty Chief
has copied the attempts.
REPORT ON CONDITIONS
If after 20 minutes of being on scene of a CFS, fire personnel have NOT
provided a report on conditions (i.e. pt. breathing, packaging pt, avail on scene
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etc.), the PSC will prompt them for an update /report on conditions. Their
response will be documented on the corresponding CFS.
FIRE RADIO FREQUENCIES
GFD Fire 1
This channel is the primary fire channel used by all GFD personnel as well as
Communications.
GFD Fire 2
This channel is a back -up channel only. It is only to be used if the
primary /main channel malfunctions. It is also `simplex' only and not `repeated'
or duplexed so the range is not very good.
This channel should be left MUTED on console when not in use.
WIRE 21
This channel is used as a Fire Mutual Aid channel. WIRE 21 allows GFD
personnel to respond to incidents involving other agencies and maintain a
common channel. to communicate on.
Red Net
This channel was developed for the use of all Santa Clara County fire dispatch
r centers. The RED NET was born out of the Oakland Hills Fire in the 1990's
where they found that one of the largest obstacles in battling the fire was
getting resources to the scene quickly. This was due to their communications
center being so bombarded with incoming calls, that they had no free lines to
call out to outside agencies for mutual aid. REDNET allows an agency to call for
additional equipment /resources and personnel via radio, saving time and with a
minimal amount of effort.
Radio tests are conducted monthly on this channel to maintain system
effectiveness. Drills using Red Net are also conducted periodically to simulate
an actual agency response.
To activate Red Net:
- Select RED NET channel on the radio console
- Press SIGNAL TALK
The Red Net tones will go out over the Red Net channel. Allow at least 10
seconds before beginning your announcement to allow all the Communications
Centers to turn off their Red Net alarms.
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Make your request for request based on your completed Mutual Aid worksheet
(located in RED NET binder). Be prepared to answer questions.
Make sure that you have included all necessary information in the associated
CFS (i.e. rendezvous point, travel frequency, Thomas Brothers map page, cross
street etc.).
BAYMAC
BAYMAC is a countywide channel used by law enforcement personnel during
multiple agency mutual aid events. This channel can be patched together with
other channels.
TAC40
TAC40 is a fire channel shared with Cal Fire to be used for on -scene tactical
communications at large fire events (i.e.: structure fires, MCIP etc.). Requests
for resources will always be transmitted via Gilroy Fire Primary channel.
CALCORD
The California Mutual Aid coordinating frequency allows agencies to
communicate on a common channel. Primarily used by air ambulances to
communicate with police or fire personnel on the ground. CALCORD is a
common frequency in most police, fire and EMS radios.
Cal Fire Monitor
A receiver in the Orbacomm radio console allows. PSC's to monitor traffic
generated by Cal Fire through their Morgan Hill Headquarters. The receiver is
listed as MH /CDF. `MH' is their base (Communications Center) and `CDF'
portion are their units.
PSC's should monitor this channel when possibly for forewarning of impending
phone call with request, for auto /mutual aid and /or any incidents/hazards
working in the area that may affect the City.
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RADIO ETIQUETTE
Short and Specific
Before transmitting know what you are going to say" don't make it up as
you go. Choose precise terms to communicate the desired message as
clearly and briefly as possible without wasting airtime.
Clear Tone /Self Control
Speak clearly at a practiced rate ... not too fast or too slow, too loud or too
low. Control your emotions and /or excitement. If you do not consciously
control your voice, it may become garbles under stress. Any of the above
situations could alarm your co- workers (on this side of the radio and on
other side). PSC's must be the calm in the chaos.
Well Timed
Prioritize your message. Do not use up valuable airtime with
unimportant messages and insignificant details. Let critical messages go
first. Maintain situational awareness at all times.
Do not interrupt conversations unless you have priority traffic (emergency
traffic). Listen before transmitting and wait until a message
transaction /exchange has been completed.
Pause between consecutive radio transmissions. This will make it clear when
one has been completed and another transmission is started. It will give other
units a chance to get on the air with important traffic or possible emergency
traffic.
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CALL SCREENING
Determination of the nature of a problem may indicate that the caller does not
have a true emergency and that GFD response would be inappropriate. The
avoidance of unnecessary responses is a basic part of the Communications
Departments function. The call screening process must not delay response to
valid emergency incidents, but should attempt to verify the nature of
questionable calls. When a positive determination of the need for emergency
response cannot be made, the GFD policy is to dispatch.
MOTTO: When in doubt, send them out!
APPARATUS STATUS
The availability of fire equipment as well as personnel is extremely important in
emergency services. Keeping status of various pieces of equipment can mean
the difference in quickly getting necessary apparatus to an emergency scene or
not.
All companies are either `available' or `unavailable' status at all times. The
status refers to the company's availability to accept an assignment. Units
assigned to an incident are considered UNAVAILABLE until released or
otherwise advised.
Units which are AVAILABLE shall monitor GFD primary radio channel at all
times.
There are nine basic statuses that will be used when communicating with fire
personnel. These status changes will be reflected in CAD at all times.
IN SERVICE /AVAILABLE (AOR): When personnel /equipment go IN
SERVICE from its assigned station or other location, the unit will keep
Communications advised of its status (i.e. company inspection, drill
etc.). If the station is still staffed with 1 or more personnel after the
unit leaves, they will advise Communications of the station staffing.
- DISPATCHED (D): - When a unit is dispatched to an incident
- ENROUTE (E): Enroute to an incident
- ON SCENE (S): When a unit arrives on scene to an incident,
they will remain available by radio however, not available to respond,
until advised otherwise.
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AVAILABLE ON SCENE (K): When a unit is still on scene but is available
to respond should another CFS come in, they will advise that they are
now available on scene.
RETURNING (RET): When a unit is returning from an incident.
IN QUARTERS (I): When a unit goes IN QUARTERS at their respective
station.
NOT AVAILABLE - Several reasons that a unit may not be available.
NOT AVAILABLE is very different that OUT OF SERVICE. "Not
available" infers that it is for a short period of time. Some of the
reasons that a unit may put their status as NOT AVAILABLE may be:
no water, no hose, need to refill oxygen, picking up a firefighter etc.).
OUT OF SERVICE (OOS): When a unit is placed OUT OF SERVICE for an
extended period for maintenance or repair, the apparatus temporarily
replacing that piece of equipment will assume its Call Sign.
When fire personnel advise that a piece of apparatus (i.e. engine, fire truck etc.)
is out of service for any reason, it shall be documented as an `admire out status'
(OOS) and in the COMMENT field, documentation as to what /when it is
occurring (i.e. 0 E47 OOS CITY YARD comment: OOS until further notice -
mechanical). This applies for NOT AVAILABLE status as well, they will be-
placed in ` admin out status' and the COMMENT field, will document the reason
and ETA (i.e. refilling 02, unavailable for 15minutes etc.).
If a piece of apparatus is not out of service, but is having other issues a
comment will at least be placed on their Unit History advising of the
issue /update (i.e. will be replacing 02 bottles etc.).
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JURISDICTION
Emergency incidents within the city limits and Automatic Aid areas shall be
dispatched without regard to jurisdiction. Equipment /personnel will also be
dispatched to borderline locations, when exact determination of the jurisdiction
cannot be made. CFS outside those areas will be responded to using the Mutual
Aid agreement..
UPGRADING ASSIGNMENTS
The first -in engine, Duty Chief responding to an incident or the PSC upon
receiving additional information, may request that the assignment be upgraded
(level of upgrade must be communicated - i.e. 1St alarm response, additional
engine, upgrading Code of Response etc.). Apparatus responding on the
freeway will proceed Code 2 while on the freeway. Communications will relay
any additional information gained from subsequent calls to responding
personnel as soon as possible.
OUT OF DISTRICT RESPONSES/ SUBSEQUENT ALARMS
Should a first -in station be unavailable to respond to a secondary call in their
district, the next closest available station (and so forth) will be dispatched. The
ring down will be prefaced by stating that the response is in another district
(i.e. "Chestnut, Code 3 Medical Aid in Las Animas district").
If all three GFD fire stations are all committed to CFS, the Duty Chief will be
advised immediately. Should this occur and another fire CFS be received, Cal
Fire will be requested to handle the call as per the Mutual Aid policy. Should it
appear that all GFD personnel will be committed for an extended period of
time, the Duty- Chief may request a Mutual Aid move -up of Cal Fire
apparatus /personnel to temporarily provide Fire /EMS services until our
resources are clear or may request a Call Back of off -duty personnel to staff the
stations.
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FREEWAY RESPONSES
Freeway responses can be a challenge for several reasons to include:
- Limited entry /exit points
- Limited center divide turnaround points
- Speed of motorists
- Number of motorists
GFD and Cal Fire have an Auto Aid Agreement regarding freeway responses.
BOTH fire agencies will respond to ALL Fire/EMS incidents on the freeway from
San Martin Avenue to Hwy 25, no matter the incident type, including still
assignments. This will ensure the quickest response no matter the side of the
freeway.
Chestnut Fire and Cal Fire (Station 2 - Masten Avenue) will b 5 n dispatched
event that
GFD response on US 101 between Masten Avenue and Hwy
Chestnut is not available for response, Las Animas will be dispatched and lastly
Sunrise.
IF the incident is N/O Masten .Avenue, Sunrise that state south of Leavesley per
Auto Aid /Mutual Aid Response Procedure
N10 of Hecker Pass will be a Sunrise district response.
Vegetation Fire responses on the freeway will be handled as all vegetation fires
are handled, depending on if it is fire season or not.
Refer to GPD SOP Manual "Freeway Responses" (Division V, Article 21)
Refer to NOTEQ - GFD - Freeway Responses
246
STATION RINGDOWN /DISPATCH PROCEDURE
Still Assignment /Single Station Response
Still assignments should include the following information in this order:
1. Pre - Alert: "Station Name, Code o f Response, Call Tytie"
2. Ring down: Key the appropriate station for response, then key
SEND. This will set -off the station tones.
3. Once the station tones are complete, pause for 1 -2 seconds.
Provide the responding station the Code of Response, Call Type
and Location of the CFS. This should be provided in the following
manner:
"Station Name, Code 3 Vehicle Fire, Location, Map Page _____"
At this time, you will update the responding units' status in CAD
to reflect that they have been dispatched, by putting them in
DISPATCH (DP) status in CAD. Once placed in the DP status, the
CFS will automatically get routed to the corresponding fire stations
printer. This is called a `TEAR and RUN', also known as a `RIP and
RUN'.
Responding fire personnel will generally grab this off the printer
prior to leaving the station on the CFS. This is also when the GFD
Run Number automatically gets assigned to the CFS.
4. The engine will advise when they are ENROUTE. The PSC will
update the responding units in CAD to reflect that they are
ENROUTE, by putting them in the E (enroute) status in CAD.
5. Once ENROUTE, Communications shall broadcast an
acknowledgement as follows:
"Copy, responding unit responding Code 3, on a Call Type at
Location, Cross Street Map Page --------
Provide the responding unit with any other details of the incident
such as:
• Patient Information (32y /o female, difficulty breathing)
• Exact location (inside, to the rear, alley access etc.)
• Any other pertinent amplifying information
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6. The engine will advise when they are ON -SCENE (S), the PSC will
update their status in CAD to reflect the change. If they provide an
initial on -scene report, repeat this information verbatim and
document it on the associated CFS.
Example: "Gilroy Fire, Engine 47 on scene with a fully involved
vehicle. Engine 47 can handle..."
Repeat any other additional information that they may provideor
status changes that may occur, this would include:
• Available On Scene (K)
• Returning (RET)
• Requests for additional resources
• Requests for ETA's
• Requests for PD
When PD is requested to a GFD scene, fire personnel should be advising
what the request is for (i.e. uncooperative patient, family disturbance,
traffic control, etc.). Should they not advise, make sure to inquire. PD
is going to need to know this information. This also helps ensure that
you are sending the appropriate number of PD personnel, appropriate
type of PD personnel, and that the PSC takes other necessary steps: such
as notifying W /C, responding other types of resources, the need to 952
officers etc.
248
TWO or MORE STATION RESPONSE
1. Pre - Alert: "Station Names (in the order that they are due -in) and
Duty Chief (for advisement or response) Code of Response, Call
fype''
2. Ring down: Key the appropriate stations for response (in order that
they are due -in), DUTY CHIEF then key SEND. This will set -off the
station tones and the Duty Chiefs pager.
Call Cal Fire (if appropriate) on our direct line for the 411 engine
response, if needed. Document the request on associated CAD
event.
3. Once the station tones are complete, pause for 1 -2 seconds.
Provide the responding stations the Code of Response, Call Type
and Location of the CFS. This initial dispatch information should
be provided in the following manner:
"Station Name (in order that they are due -in), Code 3 Structure Fire,
Location, Cross Street, Map Page - - - - -"
At this time, you will update the responding units' status in CAD
to reflect that they have been dispatched, by putting them in
DISPATCH (DP) status in CAD. Once placed in the DP status, the
CFS will automatically get routed to the 1 s' due -in fire stations
printer. This is called a `TEAR and RUN', also known as a `RIP and
RUN'.
Responding fire personnel will generally grab this off the printer
prior to leaving the station on the CFS. This is also when the GFD
Run Number automatically gets assigned to the CFS.
4. The responding engines /personnel will advise when they are
ENROUTE. The PSC will update the responding units in CAD to
reflect that they are ENROUTE, by putting them in the E (enroute)
status in CAD.
S. Once the ls' due engine is ENROUTE, Communications shall
broadcast an acknowledgement as follows:
"Copy, responding unit responding Code 3, on a Vehicle Fire at
Location, Cross Street, Map Page - -___ -"
Provide the responding unit details of the incident such as:
249
• Patient Information (32y /o female, difficulty breathing)
• Exact location (inside, to the rear, alley access etc.)
• Any other pertinent amplifying information
6. As each engine goes ENROUTE, acknowledge their response and
status change them ENROUTE (E) in CAD. There is NO need to
provide ALL the initial dispatch information again, each time an
engine goes enroute. It is only stated once, at the time that the Is'
due engine goes enroute..
The exception to this is when the Cal Fire engine switches to our.
frequency and advises they are enroute. The PSC will provide them
ALL the initial dispatch information as they did not copy the initial
dispatch via radio.
7. The engines will advise when they are ON -SCENE (S), the PSC will
update their status' in CAD to reflect the various changes. If they
provide an initial on -scene report, repeat this information verbatim
and document it on the associated CFS.
Example: "Gilroy Fire, Engine 47 on scene, fully involved structure,
continue all resources....."
Repeat any other additional information that they may provide or
status changes that may occur, this would include:
Available On Scene (K)
Returning (RET)
Requests for additional resources, ETA's, PD
When PD is requested to a GFD scene, fire personnel should be advising
what the request is for (i.e. uncooperative patient, family disturbance,
traffic control, etc.). Should they not advise, make sure to inquire. PD
is going to need to know this information. This also helps ensure that
you are sending the appropriate number of PD personnel, appropriate
type of PD personnel, and that the PSC takes other necessary steps: such
as notifying W /C, responding other types of resources, the need to 952
officers etc.
250
GFD RESPONSE POLICY
The following guidelines have been set for Response Types as well as Code of
Response however, it would be impossible to hold EVERY CFS to this standard
as things change, circumstances change quickly and require flexibility and
situational awareness. When upgrading /downgrading a CFS articulate the
circumstances that have led to this reclassification (i.e. ODOR investigation
outside however there are several patients getting ill etc. - this would normally
be a closest engine, Code 2 response, however with this additional information
a two station or 1St Alarm response, Code 3 would be acceptable). These are
guidelines subject to change based on amplifying information, resources
available, upgrade /downgrade by GFD or Communications personnel.
Call Type
Fire Alarms
(1033's)
Assignment
Code
Closest Engine 2/3
exception: SFAR Responses - require a 1St Alarm
AA Closest Engine 2/3
*exception: depends on WHAT is being requested and
Code of Response that PD-is requesting
AIR"
1St Alarm Response
3
ARSON
Closest Engine
2/3
*exception: amplifying information advises otherwise
AUTOA
AA engine for that Auto Aid Area
3
C10*
Closest Engine
2/3
`exception: amplifying information advises otherwise
COLLOC"
1St Alarm Response
3
COLLUN
Closest Engine
2/3
DROWN`
Closest Engine
3
DUMP"
Closest Engine
3
ELECTN
Closest Engine
2
ELECTS
Closest Engine
3
EXTFIR
Closest Engine
2
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CALL TYPE
Assignment Code
FLOOD
Closest Engine 2/3
FLRES
Closest Engine 3
GASIi`
Is' Alarm Response 3
GASO
Closest Engine 2
HAZCON*
Closest Engine 2
HAZMAT*
Closest Engine 2/3
ILLBUR
Closest Engine 2
LOCK
Closest Engine 2
*exception: extreme heat or other amplifying
information suggests a Code 3 response is necessary
MCMED*
Is' Alarm Response 3
MEDIC`
Closest Engine 3
*Exception: Several patients, heart attack or other
circumstances that warrant additional personnel
MUTAID
Mutual Aid Engine for that MA area 2/3
OD*
Closest Engine 3
ODOR
Closest Engine 2
OUTSIDE only, if INSIDE Is' Alarm Response
PS
Closest Engine 2
SMOKE
Closest Engine 2
OUTSIDE only, if INSIDE a ls' Alarm Response
STRUCT*
Is' Alarm Response 3
VEG"
Closest Engine 3
*Exception: Fire Season = Is' Alarm Response
VEH*
Closest Engine 3
VEHST*
Is' Alarm Response 3
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WIRES/WIRES.N* Closest Engine 2
COMBINED EVENTS
Some events may necessitate a GPD and GFD response. These events are
referred to as a "combined "* event. A combined event automatically creates
two CFS (1 -PD, 1 -FD) at time of creation (i.e. 1180) for ease /speed of responding
resources.
Although it MAY necessitate a GPD response, this may not always be the case.
If GPD is not needed, however GFD is responding Code 3, minimally an
information broadcast will be put out over the GPD frequency advising them
that GFD is responding. This is for officer (both police & fire) safety so that they
are aware that equipment is rolling Code 3 through town and where.
The broadcast will include: Which station is responding, Code of Response, Call
Type and Location.
"Attention Gilroy Units, Chestnut responding Code 3, Medical Aid at
123 ABC Street"; frequency and time check.
The CFS can then be closed out with a BOL disposition code, as long as no PD
assistance is needed for the CFS.
COPY EVENT
Some events may necessitate a secondary GFD response (i.e. GFD engine on a
medical aid and they are advised of a secondary incident requiring additional
resources) to the scene.
In this case the `COPY' command would be used to create the second CFS.
The only mandatory fields in using the COPY command are: SERVICE,
LOCATION, TYPE and document on the COMMENT field what is being requested
and any additional information that may be provided. This will create your
second CFS, cross - reference the two CFS, as well as copy all the initial
information from the first CFS on to the second CFS.
CLONED EVENT
Some events may necessitate a response from GPD once GFD arrives on scene.
If this was not a combined event to begin with (PD event already created and
can be opened) you would use the `CE' (Cloned Event) command to create the
PD CFS. The only mandatory fields in using the CE command are: SERVICE,
LOCATION, TYPE and document on the COMMENT field why PD is needed (i.e.
patient is combative, family is creating problems, child with the victim etc.).
This will create a PD CFS, cross - reference the two CFS, as well as copy all the
initial information from the FD CFS on to the newly created PD CFS.
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AGENCY ASSIST CALLS
Agency Assist CFS are those CFS for GFD response that are received from any
department within the City and do NOT fit under other Call Types. Some of the
requests that qualify as an AGENCY ASSIST are:
- GPD requesting GFD respond for ladder service, water vacuum,
someone stuck in a confined space, handcuffed or otherwise
needing a (non - injury) rescue
- Any other City department requesting GFD respond
When Communications receives an AA CFS, the PSC will need to confirm the
exact location GFD is needed (it may be a different location than where the call
originated etc.). You will also need to know the reason for the.request and the
Code of Response.
PUBLIC SERVICE CALLS
Public Service CFS are those CFS for GFD response that are received from
anyone, do NOT fit under other Call Types, are Code 2 in nature but are
services that GFD does provide. Some of the requests that qualify as a PUBLIC
SERVICE are:
- Non - injury fall victim just needing assistance in getting up
- Request to have someone from GFD look at their fire alarm
Although this is a non - medical CFS, it is still important to get the necessary
information for your CFS, if applicable: patient age, sex and exactly what the
service request is.
We do not respond GFD for ANY animal rescues, no matter the circumstances
(i.e. in a tree, on a roof, in the gutter etc.). This must be handled by the Animal
Control Officer or if not available the next unit responsible for animal CFS.
Lockouts
There are two situations in which we do respond GFD personnel for a lock -out:
1. Vehicle Lock -Out
Individual locked out of vehicle with:.
A. engine running
B. small child /elderly in the vehicle
2. Residential Lock -Out
Individual locked out of residence with:
254
A. stove /oven on
B. small child /elderly in the residence
MEDICAL AIDS
When receiving a CFS for medical assistance we will ALWAYS create a CFS
whether it is believed to be a Code 2 or Code 3 CFS.
If Code 2 (for ambulance transport only), a call to County Communications will
be placed and all information will be given to the Med Desk. The CFS will be
closed out with No Response Fire (NRF) or Referred (REF). If there is ANY
indication of distress, a Code 3 ambulance and GFD response is mandatory.
If Code 3, the appropriate fire station will be dispatched and a call will be
placed immediately to County Communications requesting .a Code 3 ambulance.
GFD responds on all Code 3 MEDICAL AID (MEDIC) CFS that ambulance is
dispatched to, regardless of who originating agency is (i.e. whether the call was
given to them by us or they called us with the medical aid).
Always provide all amplifying information when calling County
Communications for ambulance response. Advise them of the CFS in this
order:
Agency Requesting (Gilroy)
- Code of Response (Code 2 or Code 3)
Type (Medical Aid, Vehicle Accident)
Location (self- explanatory)*
Patient Info (always. provided w /age, sex and chief complaint
whenever possible- i.e.37y /o female, difficulty breathing)
Amplifying Information - (any additional information - i.e. patient is
home alone, door locked etc.)
Based on above information your call should sound similar to:
"This is Gilroy with a Code 3 Medical Aid at 123 ABC Way, 37y /o female,
difficulty breathing. She is home alone, door is locked"
Whether Code 2 or Code 3 response request County Communications will
initiate an Event Number for the ambulance request. The Event Number will be
documented on the associated CFS at time of the request. Event numbers begin
each day with number 1 at midnight and continue throughout the day.
Many times alarm companies have limited or no patient information, this is
very common. If patient information is provided, document this information
on the CFS (i.e. no patient information).
255
MEDICAL CARE FACILITY RESPONSES
The GFD will not routinely respond to medical care facilities requesting an
ambulance for a routine transport. However, if requested by the medical care
facility, GFD will respond the nearest available engine company to assist in
immediate patient care or provide BLS or ALS.
Refer GFD SOP 'Response to Medical Care Facilities' - Division V, Article 5
MEDICAL ALARMS
Medical Alarm activation CFS will be created as a medical aid (MEDIC) and
dispatched in the same manner as all other medical aids. All medical alert
activations will warrant the response of one apparatus Code 3 unless
information obtained warrants a Code 2 response.
5150 TRANSPORTS
Should PD respond on a CFS and request a 5150 transport, a MEDIC CFS will be
created, GFD and ambulance shall be dispatched to the scene.
If you do not know the age and sex of patient, attempt to get this from PD units
on scene. This may not be possible due to circumstances, however an attempt
should be made to have this information available for GFD and ambulance.
I
AIR AMBULANCE
An air ambulance (helicopter) may be requested for the evacuation of trauma
patients. Patients are flown out to local trauma center hospitals (usually Valley
Medical Center, SJ Regional Medical Center or Stanford Hospital). They are
dispatched by Santa Clara County Communications.
Two air ambulances are available for response within Santa Clara County:
- Cal Star - based at St. Louise Regional Hospital, Gilroy
- Life Flight - based out of Stanford University Hospital, Palo Alto
If a request for an air ambulance is placed, the PSC will contact Santa Clara
County Communications (med desk) and advise them of the request I/C
should be advising where the rendezvous location will be (i.e. at the incident
site, another location or at the helipad at St. Louise Hospital). If they have not
advised of location, make sure to inquire PRIOR to calling SCC
Communications.
When making the request the PSC will provide the following:
- Requesting agency
- Location
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Patient Information, if available
Radio Channel
Rendezvous location. Will they be flying to the scene or other
location? If so, what location and be prepared to provide landing zone
(LZ) information. LZ's are decided by fire personnel on scene.
Request an ETA, if that is not possible inquire as to where they are responding
from. If fire /EMS personnel will be delivering patient to the helipad at St.
Louise Hospital, attempt to provide SCC Communications with an ETA for
patient arrival.
VEHICLE ACCIDENTS
Vehicle accidents (with injuries) require a two engine response. Although this
is a two engine response, a DC response is not required.
257
FIRE ALARMS
GFD is dispatched to all CFS of a fire alarm sounding. The only exception are
those alarms that have been placed `out of service' or `in test' status. Out of
service or in -test infers that there is some malfunction, upgrade or other issue
in progress with the alarm and therefore they have been moved into those
statuses and we will not respond.
GFD responds Code 2 to all alarm activations which include smoke detector,
water flow and carbon monoxide. The first due Company Officer, '
Communications or the Duty Chief, may at their discretion upgrade to Code 3
or request a First Alarm Assignment, if additional information warrants the
upgrade. The following are the 4 types of fire alarm CFS:
- 1033CM: Carbon Monoxide Alarm
- 1033GR General Fire
- 1033SD: Smoke Detector
- 1033WF: Water Flow
When a report of a fire alarm being activated is received from an alarm
company, the PSC will ALWAYS attempt to determine the area that the alarm
covers (i.e. warehouse, office, riser number etc.) and advise the alarm company
to call us back with which responsible will be responding (include a request for
ETA).
If an alarm is received for Gilroy Foods from their alarm company, contact
Gilroy Foods Security personnel and attempt to determine the status of their
alarm AFTER an engine company has been dispatched.
Advise the responding personnel when /if alarm company calls back to advise
that they show a reset on the alarm or are cancelling our response. If GFD is
being cancelled, the CFS should be closed out with a CANCEL (CANC)
disposition.
We respond a 15` Alarm Assignment to all FIRE alarms at the following
facilities:
- St Louise Hospital
- Wheeler Manor
- Gilroy Health Care
- Village Green
- 1055 Montebello (Plum Tree West Apartments)
This is called a SFAR (Special Fire Alarm Response). The reason we have a SFAR
at these locations is due to the high probability of having a large quantity of
immobile patients and therefore needing additional fire personnel /resources.
258
Refer to GFD SOP Manual "Response to Alarm Activations" - Div V, Article 12
Refer to NOTEQ - GFD - FIRE ALARMS
259
HAZARDOUS MATERIAL RESPONSES
A hazardous material is (per GFD SOP's) any material that poses a threat to
human health or the environment if released to the workplace or environment.
A hazardous waste is a hazardous material that is no longer of use in its
current condition. This can include common household chemicals, new and
used automotive fluids, fluids from vehicle batteries, fluorescent light tubes
and ballasts, and industrial sewage or wastewaters. In cases involving large
releases of liquid food products, which can discharge into storm or sewer
systems, these shall be treated as environmental hazardous material incidents
for purposes of response and cleanup activities.
Personnel safety is the highest priority when responding to any hazardous CFS
and ANY CFS can quickly turn into a hazardous CFS. GFD will respond to all
reports of hazardous material or potential hazardous material CFS.
Hazardous material incidents or potential hazardous material incidents are
responded to by GFD to determine the nature and extent of the situation, and if
immediate response actions are required. Some on these incidents may
include:
• Spills and leaks that are sudden or are uncontrolled
• Abandoned or dumped hazardous materials (including automotive fluids)
• Transportation accidents in which a hazardous material is released or is
potentially released
• Fires in, around, or involving hazardous materials use, storage or
handling
Any situation where. an unknown material presents an exposure hazard
without proper identification and /or use of personal protective
equipment
Reports of persons conducting illegal activities or activities that are likely
create, contribute to, or cause a hazardous materials incident, or a
potential hazardous material incident.
Limited Risk Hazardous Material Incidents are incidents where type /size can be
handled by GFD. Some examples of these incidents may include:
• Small container of consumer packaged product
• Automotive battery
• Paint /Paint Chips
• Fluorescent light tubes
• Industrial sewage (residential sewage overflows are outside of this policy)
• Automotive oil /anti- freeze spills
Although this is generally a STILL assignment (single engine response)
depending on amplifying information it may be dispatched as a 1s' alarm
260
assignment or upgraded en -route or on- scene. There are 3 levels of response
for Hazardous Material CFS. They are discussed in depth in GFD SOP
"Response to Hazardous Materials ", Division V, Article 3.
GPD will provide for scene security, traffic control and evacuation services if
needed.
For incidents that occur on state /federal highways /freeways, a unified
command post between CHP and GFD /Cal Fire will be established.
Additional city resources that may be requested when handling a hazardous
materials CFS may include: fire marshal, building inspectors, chemical control
inspectors to name a few.
Hazardous Material Code Enforcement Complaints are referred to the BLES
(Building, Life, Environment and Safety) department for follow -up during
normal business hours. Some examples of these incidents may include:
Spills, leaks, releases that occur gradually from conditions at permitted
facilities, or operations, which DO NOT create an immediate unsafe
condition.
Activities at a City of Gilroy business /residence that should be regulated
for hazardous materials /waste code compliance and appears to be
operating outside of proper and /or legal methods.
Refer to GFD SOP Manual "Response to Hazardous Materials" - Division V, Article 3
Refer to NOTEQ - GFD - HAZMAT
261
SUSPICIOUS PACKAGE/ BIOLOGICAL THREAT RESPONSES
Personnel safety is the highest priority when responding to any hazardous CFS
and ANY CFS can quickly turn into a hazardous CFS. GFD will respond to all
reports of suspicious package (where PD requests their response, as many
suspicious packages CFS do not require GFD's response). GFD will respond to
all biological threats.
Although this is generally a STILL assignment (single engine response)
depending on amplifying information it may be dispatched as a 1s` alarm
assignment or upgraded en -route or on- scene.
GFD personnel actions once on scene will be limited to assessing the incident,
making proper notifications for additional resources, isolating the scene,
performing defensive actions and performing decontamination for those
individuals that have been exposed to a biological agent. GFD personnel are
not allowed to touch or move suspected object, if it is determined that the
suspicious object poses a credible threat.
GPD will provide for scene security, traffic control and evacuation services if
needed.
For incidents that occur on state /federal highways /freeways, a unified
command post between CHP and GFD /Cal Fire will be established.
Additional city resources that may be requested when handling a hazardous
materials CFS may include: fire marshal, building inspectors,. chemical control
inspectors to name a few.
Refer to GFD SOP Manual "Suspicious Package /Biological Threat" - Division V, Article 14
Refer to NOTEQ - GFD - HAZMAT
262
BOMB THREATS
Personnel safety is the highest priority when responding to any hazardous CFS
and ANY CFS can quickly turn into a hazardous CFS. Upon receipt of a bomb
threat, Communications will contact the Duty Chief and all 3 fire stations by
telephone and advise them of the situation.
In the event that an explosive device is found, again notify the Duty Chief. If
fire apparatus is requested to the scene, the nearest fire station will respond
Code 2 to the vicinity of the suspected device or the GPD Command Post, if
established. On scene, all radio transmissions are prohibited.
EARTHQUAKE and NATURAL DISASTER RESPONSES
In the event of an earthquake or other natural disaster, Communications will
establish communications with the Duty Chief and all 3 fire stations.
GFD will move their apparatus out of the fire stations to a place of relative
safety. If known, the Duty Chief shall be advised of severity of earthquake,
location and initial reports of the damage to the community.
GFD will advise Communications of availability of all apparatus /resources and
condition of fire stations. GFD shall inspect /secure all damaged utilities,
establish auxiliary power and conduct damage assessment.
Refer SOP Manual `Disaster Procedures' -Division V, Article 13
263
SPECIAL REQUESTS
Bariatric Gurney
A request for a ` bariatric' gurney may be made due to the size and /or weight of
a patient. This is a wider and higher weight capacity gurney (up to 800 lb
capacity) versus the standard (500 lb capacity) gurney.
If a request is made for one, documentation of the request should be made on
the associated CFS and a phone call placed to County EMS requesting it.
Board -Ups
There are occasion when `board up' (boarding up of a structure - residence or
business) services will be requested (to protect the premise) due to:
1. Forced entry damage - attempting to reach a patient(s) and /or save
property.
2. Fire damage
If the board up is requested between normal business hours (8 -4pm, Monday
thru Friday), Facilities Department personnel will be contacted and responded
to the scene.
If after hours, refer to the on -call board up services listed in NOTEQ.
Refer to NOTEQ - BUSINESSES - BOARD UP
264
MOVE -UP POLICY
All move -ups will be requested as needed and the engine response will be Code
2. The Duty Chief as well as Communications is responsible for maintaining
the best available coverage for the City. This responsibility includes the
authority to request companies from allied agencies. When in doubt, check with
Duty Chief or I /C.
Move -up companies will retain their original call sign designator when
responding in the City (i.e. "South County Engine 69 responding to staff Las
Animas ").
The need for move -up companies should be evaluated whenever:
- A working fire is declared
- Two or more units are committed to an incident in an outlying area
- Simultaneous incidents are dispatched
- 2nd or greater alarms are dispatched
- An engine company will be committed for an extended amount of time
(more than 30minutes).
EMERGENCY CALL BACK
Emergency Call Back is also referred to as `Selective Call Back' on occasion as it
is the old phraseology for this process.
Emergency Call Back allows an I/C to staff fire stations with off -duty fire
personnel. This is usually initiated when a major incident, such as a structure
fire, uses the majority of the departments available resources, and the I/C has
determined that additional staff will be needed.
Some of the instances where an Emergency Call Back may be requested are:
- 2nd alarm is initiated
- Single resource is dispatched to an out -of -area Auto /Mutual Aid for an
extended period of time
- Strike Team assignment
- Resource is anticipated to be committed to an incident for more than
30minutes.
To initiate an Emergency Call Back:
- SELECT, GFD1 fire frequency
- Key 2nd ALARM and hit SEND
- Announce, "Attention all Gilroy Fire personnel this is a Call Back for
Chestnut, Las Animas, Sunrise (whichever applies) Fire Station. Gilroy
265
Fire working a (type of call) at (location). Repeat this is a Call Back for
(respective fire station), "LF820 and (time check) ".
Text message to ALL FD text message group advising of the same
As fire personnel begin arriving at their respective stations, they will begin
calling into Communications giving their last name, which station they are at
and what the staffing level is (i.e. Smith, Las Animas Fire, staffed by 1 etc.).
This information should be documented on the incident. The goal is to a
staffing level of 3 at each of the desired fire stations, until released from duty.
Refer to GFD SOP `Emergency Call Back' - Division V, Article 7
Refer to NOTEQ - GFD - Call Back
ADMINISTRATIVE NOTIFICATIONS
All GFD Administration will be advised via text message (group: Fire Admin)
through Microsoft Outlook when the following occur:
- ALL FIRES regardless of type (i.e. structure, vegetation, vehicle etc.)
- All MAJOR fire events
- MAJOR injuries to fire personnel
- MAJOR burn injury or death of a citizen at the scene of a fire
- MAJOR damage to fire apparatus
The Duty Chief will be advised via radio or by phone when the following occur:
- All responses of two or more engines
- All Hazardous Materials responses when requested by the Engine
Company or when Chemical Control is responded
- All grass fires in the Auto Aid areas in and out of the city during
- fire season
- All Mutual Aid requests
- When there is an injury to a firefighter
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AUTO AID AGREEMENT
An agreement exists between GFD and Cal Fire to supply Automatic Aid
services in the event that additional staffing are needed to assist in the
handling of emergencies (code 3 responses only) within unincorporated Gilroy
as well as within city limits.
The closest engine company, regardless of jurisdiction (GFD or CalFire), is
responded to the emergency, providing the citizens of the City and the District
additional emergency services /resources in the most expedient manner.
As with GFD CFS, Cal Fire assigns a Run Number to any CFS in their
jurisdiction.
Should we respond to one of their CFS, their Run Number should be
documented on our CFS and vice versa. This information should generally be
placed in the RP information area, for ease of retrieval.
Requests for assistance outside of the Auto Aid area are considered a Mutual
Aid response, and the appropriate apparatus responded according to the
Mutual Aid agreement.
Refer to GFD SOP Manual "Automatic and Mutual Aid) - Division V, Article 9
Refer to the GFD Map for Auto Aid /Mutual Aid areas broken down by GFD fire stations as well as
NOTEQ GFD Automatic /Mutual Aid
267
MUTAID AID AGREEMENT
A California Master Mutual Aid Agreement has been adopted by most cities and
all 58 counties in California. This agreement creates a formal structure within
which each jurisdiction retains control of its own personnel, facilities and
apparatus, while giving and receiving help whenever it is needed.
The GFD is a part of this agreement, and has agreed to provide available
resources to other agencies in the State of California when requested. This may
be in the form of an engine company sent to the City of Morgan Hill (in county)
in support of the Cal Fire, or as part of a Local Strike Team to provide structure
protection (or other assistance) during wildfires in Southern California (out of
county) or elsewhere in the state. These are just examples of ways that we may
be utilized /requested.
When receiving a Mutual Aid request whether for in- county or out -of- county the
PSC needs to get the following information from the requesting agency:.
- Agency Requesting & Phone Number
- What is being requested (i.e. BC, Engine - what kind, .truck etc.)
- Location of Incident (to include Thomas Brothers map page)
- Rendezvous Location, if there is one
- Assignment (i.e. structure protection, rescues, etc.)
- Travel Frequency
- Requestor # (for out of County requests) - will be needed for
reimbursement purposes
There are two types of mutual aid, one is 'In County' Mutual Aid and the other
is `Out of County' for response purposes.
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Mutual Aid - In County
Chestnut responds
• South of Leavesley Road to New Avenue to Roop Road
• S/0 Hecker Pass Highway
• Hwy 101 between the Santa Clara /San Benito county line and Masten
Avenue
Las Animas responds
Hwy 152 (Hecker Pass corridor) to the Santa Cruz County Line
8025 - 11775 Watsonville Road to include Redwood Retreat Road
Burchell Road
Sunrise responds
• N/0 Leavesley Road to New Avenue to Roop Road
• 9000 blk New Avenue north and all of its adjacents
N/0 11775 Watsonville Road including side streets
• N/0 Hecker Pass
Mutual Aid - Out of County
Chestnut Fire station is the designated fire station for all Mutual Aid (out of
County) requests for a Type 1 engine. Requests for apparatus other than a
Type 1 Engine such as a Type III, shall default to the station where the
requested apparatus is located.
During fire season, Engine 47 (Chestnut Fire) may be sent as a member of the
Santa Clara County Strike Team 2303A. You will typically receive a request for
a Gilroy Strike Team engine from County Communications on the RED NET or
via landline.
Refer to GFD SOP Manual "Automatic and Mutual Aid) - Division V, Article 9
Refer to the GFD Map for Auto Aid /Mutual Aid areas broken down by GFD fire stations as well as
NOTEQ GFD Automatic /Mutual Aid
r.•
Mutual Aid - Out of County (Strike Team)
GFD responds out of the county as a member of Local Government Strike Team
2303A, comprised of the following equipment:
2 Engines Santa Clara County Fire District
1 Engine San Jose Fire
1 Engine Cal Fire
1 Engine Gilroy Fire
A Strike Team Leader is selected from one of the participating agencies
according to a monthly rotation to respond as part of the complement. Strike
Team engines assemble at the Chestnut Fire Station with their Strike Team
Leader and respond to their assignment from Gilroy. You will typically receive
a request for a Gilroy Strike Team engine from County Communications on the
RED NET or via landline.
The strike team may be responded on an `immediate need' basis anywhere
within the state of California. Should a request be made for the engine and /or
Strike Team Leader on an out -of- county Strike Team assignment, the following
shall occur:
CFS created using MUTAID Call Type
PSC's should be sure to gather the following information from the
requesting agency:
o Requesting Agency
o Incident Name
• Incident # -Request #
• Reporting Location
• Thomas Brothers Map Book -
o Resource being' requested
• Incident Type
• Frequencies
o Travel, Command and
Map Page and Grid
Tactical (if being used)
This information is also located in the bottom 1/3 of the RED NET
worksheet.
Chestnut Fire will be rung down as well as the Duty Chief
Chestnut will be dispatched (providing all of the above information when
ENROUTE)
Duty Chief notified (via the ringdown)
Strike Team Drills /exercises are held periodically. When held in Gilroy, all
participating agencies respond to Chestnut Fire Station.
Refer NOTEQ - GFD - Strike Team
270
ALLIED CITY DEPARTMENTS
BLES
The City of Gilroy has a BLES (Building, Life, Environment and Safety)
department located at City Hall at 846 -0430. The BLES department consists of
the Fire Marshall, Building Inspectors, Chemical Control Inspectors and clerical
staff.
This department has jurisdiction over Fire Hazard complaints, new
construction inspections, Code Enforcement, building inspections, blight
(commercial or residential), weed abatement, management of all chemicals used
within City limits.
Any complaints of tall weeds, building code violations or blight should all be
referred to BLES for additional attention.
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ALLIED (FIRE/ EMS) AGENCIES
Cal Fire
Cal Fire (www.calfire.ca.gov) until the late 1990's was known as CDF (California
Department of Forestry). They have since changed their name to Cal Fire
(California Department of Forestry and Fire Protection). In early 2014, there was
a re- numbering of all Santa Clara County fire stations, equipment and
personnel to more effectively communicate when discussing resources. As an
example, prior to the re- numbering there were multiple Engines, Stations,
Battalion Chiefs' with the same numbers throughout the County, confusing fire
communications during critical and non - critical incidents. This re- numbering
has removed that possibility completely by having numbers only assigned once
throughout the County. On occasion you may hear our three local CalFire
stations referred to as Station 1, Station 2 or Station 3 (they are listed below)
however in the re- numbering they have changed to Station 67, 68 and 69.
Cal Fire is a state agency responsible for fire protection in areas that are the
states' responsibility as well as the administration of the state's private and
public forests. Cal Fire is the largest full service fire department in the western
United States and operates more fire stations year round than New York, Los
Angeles and Chicago fire departments combined.
Cal Fire responds to an average of more than 5,600 wildland fires each year
along with over 300,000 annual calls for service. Only 2% of these calls are
wldland fires. Cal Fire employs over 4,000 firefighters although those numbers
may fluctuate depending on the season.
Cal Fire's local Command Center Headquarters (includes a fire station) are
located at 15670 Monterey Road, Morgan Hill. They also have several fire
stations located throughout South County however the 3 that we work with
most frequently are:
Tree Haven 3050 Hecker Pass Station 69 - Station 3
Masten 10810 No Name Uno Station 68 - Station 2
Monterey (HQ) 15670 Monterey Rd, MH Station 67 - Station 1
A couple of the other local Cal Fire stations are:
Pacheco Pass 12280 Pacheco Pass Hwy Station 31
Coyote Hot Springs Road /Canada Station 21 - Seasonal
272
Santa Clara County EMS
Santa Clara County EMS Agency (www. sccgov.org /sites /ems) currently
contracts with Rural Metro (www.ruralmetrosantaclara.com) to provide
ambulance services for the entire Santa Clara County.
There are generally two ground ambulances in South County. One is stationed
at 7880 Church Street in Gilroy and the other is stationed on West Main Avenue
in Morgan Hill. This allows each city the best coverage possible for ambulance
services. Move -ups of ambulance rigs throughout the County occur on a
regular basis daily sometimes multiple times due to number of patients, nature
of injury, number of CFS, weather, extended ETA's, mechanical etc.
We have three air ambulances that service the South County area. They each
are parked at various locations (helipads) on hospital properties. Their current
radio call signs and locations are: CalStar 2 (St. Louise Hospital, Gilroy), CalStar
5 (Salinas Hospital, Salinas) and Life Flight (Stanford Hospital, Palo Alto).
SCUMS Agency is located at 976 Lenzen Avenue #1200, San Jose, however
dispatching services occur at 2700 Carol Drive `the Hill' in San Jose.
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Fire Associates
When fire personnel are actively engaged in a working fire or other major
incident, and it appears that they will be on scene for an extended period of
time, they may request Fire Associates respond.
Fire Associates are a volunteer canteen (food/beverage) and rehab support
group. They are available for all SCC fire agencies.
If requested include the following information:
- Location they are to respond
- Nature of the incident
- Approximately how many fire personnel
Fire Associates, 6494 Mojave Drive SJ - PH #: 947 -6222
www.fascv.gov
Hospitals/ Medical Facilities
Gilroy has one local hospital and several medical clinics. Trauma patients are
generally transported to local Trauma Centers.
- St Louise Hospital: 100 bed facility with a lighted helipad on the south
side of the building outside the Emergency Room entrance.
9400 No Name Uno, Gilroy - Emergency Room 848 -8680
- Kaiser Medical Clinic: Non - trauma patients only) medical clinic
7520 Arroyo Circle, Gilroy - Main Ph# 848 -3500
- Valley Medical Clinic: Non - trauma patients only - medical /dental
7475 Camino Arroyo, Gilroy - Main Ph #: 852 -2222
- US Health Works: Non - trauma patients only - medical clinic
190 Leavesley Avenue, Gilroy - Main Ph: 848 -0444
- Gardner Health Clinic: Non- trauma patients only - medical
7526 Monterey Street, Gilroy - Main Ph #: 848 -9400
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Trauma Centers
Three Santa Clara County hospitals are considered `trauma centers' (having an
anesthesiologist, operating rooms and in -house advanced emergency medical
staff /care available 24hrs a day).
Santa Clara Valley Medical Center, San Jose
Regional Medical Center, San Jose
Stanford University, Palo Alto
275
ALLIED AGENCIES (NON -FIRE /EMS)
PG &E
PG&E (pge.com) is one of the largest combination natural gas and electric
utilities in United States. PG&E is based in San Francisco, CA. It employs over
20,000 people, provides gas /electric service to approximately 15 million people
throughout a 70,000 square mile service area in Northern and Central
California.
The need to contact PG &E is usually in an emergency /critical situation
(structure fire, power lines down, PG&E pole fire or similar). There are two
different phone numbers for PG &E emergency responses, depending on
whether it is a GAS or ELECTRIC issue. Be prepared to provide the PG &E
dispatcher the following information:
• Type of ER incident (fire, pole /wires down etc.)
• Location of Incident
• RP Contact Information
• If there are any safety, imminent hazards or access issues at the location
of the incident
It is important when requesting PG &E to a CFS that an ETA be requested,
documented on the associated CFS and affected units (whether Fire or Police)
are advised. ETA's for PG&E personnel can be lengthy depending on time of
day, weather conditions, traffic conditions and variety of other reasons, so it is
extremely important information.
Refer to NOTEQ - Utilities - PGE
Red Cross
Red Cross (redcross.org) is a non - profit agency that provides many services to
include basic (shelter, food, physical /mental health) human needs for
families /communities during natural and man-made disasters.
The closest Red Cross office is the American Red Cross - Silicon Valley chapter
in San Jose.
Should a fire 'or other disaster occur that displaces people or leaves them
without access to basic needs, Red Cross may be requested.
Refer to NOTEQ - Red Cross
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Santa Clara County Public Health Department
The Santa Clara County Public Health Department's (sccgov.org) mission is to
prevent disease and injury, and to create environments that promote and
protect the community's health.
The SCC Public Health Department has several locations throughout the
County. Their main office is located at 976 Lenzen Avenue in San Jose.
On occasion we will respond to a fire that is occurring at a food/beverage
establishment. In these cases, we must have the health department to respond
to inspect the facility and assure that the health and well-being
277
ON -VIEW EVENTS / WALK -Ins
On -View (OV) events are those events initiated by fire personnel. This could be
a situation that they stumbled upon or a person flagging them down. They can
be any (Fire) Call Type that is found within the CAD system. It is important for
the PSC to differentiate between the apparatus /personnel being `enroute' (OVE)
to an on- viewed event, versus 'on scene' (OV) of the event.
Occasionally people will `walk in' to the GFD fire stations looking for assistance,
whether it is for a medical emergency or some other assistance. The On -View
(OV /OVE) commands will be used for these incidents.
Should an on -view or walk -in situation occur the apparatus /personnel initiating
the NEW incident shall advise the desired assignment and give the nature and
location of the CFS to Communications (i.e. "walk in medical aid at Las Animas
Fire station, cardiac patient, respond a 21 engine ").
278
ASSIGNMENTS
There are 4 different assignment types for GFD Communications purposes.
1. Still Assignment - A still assignment is a single unit response. Any unit
dispatched on a still alarm may request that the assignment be upgraded
to a two engine response or greater, if need be.
2. 1St Alarm Assignment - A Is' alarm assignment consists of 4 engines and
2 Chief Officers (GFD: 3 Engines + 1 Duty Chief and CalFire 1 Engine + 1
Duty Chief).
Note: If a truck is 1st out in place of a Type 1 Engine, it shall be counted
as an Engine.
Communications will dispatch a 1st alarm assignment to structure fires
and may, based upon the information, dispatch a 1st alarm assignment to
other emergency incidents including medical, rescue and grass fires.
3. 2111 Alarm Assignment - A 2nd alarm assignment consists of a recall of all
off -duty fire personnel. On a 2nd alarm assignment, all off -duty personnel
shall respond to Chestnut and staff the Truck and E__'- and respond to
the incident.
At the request for a 2nd alarm assignment, you will IMMEDIATELY advise
over the Fire Main Frequency, `Gilroy Fire paging ". Key, `211d Alarm' and
`SIGNAL TALK' after the tones have finished; advise all personnel
"Attention all Gilroy Fire Personnel this is a 21 alarm assignment. Gilroy
Fire working a - - - - - -- (type of call) at -- - - - - -- (location). If any further
instructions were given to you by either Command or the Duty Chief
repeat them at this time.
4. Additional Alarm Assignments - Each additional alarm assignment
consists of: 2 Engines, 1 Truck and 1 Chief Officer. When an additional
alarm assignment, is requested by Incident Command /Duty Chief,
consult the RED NET Book to determine which available fire agencies will
be requested. *Perform an ALL CALL on the RED NET frequency (see
REDNET book or NOTEQ REDNET) and make your request from those
specific agencies.
*At this time the RED NET does not work in Gilroy. So in place of performing a
RED NET All Call, a phone call will be placed to County Fire requesting that they
perform the RED NET All Call for us and what agencies /resources we are
requesting.
Refer to GFD SOP 'Standardized Alarm Assignments'- Division V, Article 20Re fer to NOTEQ -
GFD - 2nd Alarm as well as Additional Alarm Assignments
279
STAGING
Staging refers to a location (close to the patient or situation) where
apparatus /personnel may meet prior to taking any action. Staging may occur
for several reasons, however usually for safety from a potential threat (i.e.
suicidal subject with a knife or a hazardous material vapor spill) or it could also
be for assignment purposes (i.e. working a fire and the engine company has
been instructed to stage near a hydrant).
If fire personnel advise that they are STAGING, they will be placed on scene (S)
with a comment made in the COMMENT field advising that they are STAGING.
Although in most cases `primary staging' is what is being referred to when
`staging' is used, there is also `secondary staging' this is used for larger scale
events.
Primary Staging - A /the staging area for smaller scale incidents.
Secondary Staging - If I/C requests a `Secondary Staging' location. All
incoming apparatus /personnel will be advised to respond to that
location. Those responding will report to the Staging Officer who will
manage all radio communications to and from the Staging area.
SIZE -UP REPORTS
The first fire unit to arrive on scene of a 1st alarm incident will give a brief size -
up report describing the situation. The entire size -up shall be repeated by
Communications over the radio so that any incoming personnel can be updated
as well as to help ensure that we have heard it correctly. The size -up will also
be documented on the CAD event as all radio traffic should be.
For structure fire (1s' alarm type incident) the report will include the following:
- Size (small, large etc.)
- Height (1, 2 or 3 story etc.)
- Structure Type (stucco, aluminum siding, wood shingle etc.)
- Occupancy (i.e. single family, multiple family etc.)
- What is showing (i.e. nothing showing /investigating, smoke seen,
flames seen etc.)
- Action being taken (i.e. laying line, fast attack etc.)
If smoke or flames are seen additional size up may be reported to include
smoke and /or flame color and amount (i.e. large plume of black smoke or
flames seen coming from upstairs window etc.).
280
WORKING FIRES
The term `working fire' refers to a situation which will require the commitment
of all responding companies. It confirms that there is a fire in progress and
that the companies will be engaged in tactical activities and will be held at the
scene for an extended period of time.
When notified of a `working fire' Communications shall:
- Send Fire text message to GFD Fire Command Staff (text should
minimally include what type of CFS GFD is on and where (i.e.
Information only: GFD committed to a working fire at 123 ABC Street).
Additional information may be included, if necessary depending on
situation /circumstances.
- Dispatch GPD for traffic /crowd control (if needed)
- Notify PG&E for utility shut off
- Notify Communications Supervisor /Senior PSC (as time avails)
- `Informational Only' broadcast on Red Net (as time avails). Currently,
REDNET is non - operational through our agency. In lieu of being able
to make the advisement ourselves, a call will be placed to County Fire
requesting that they do the broadcast for us.
The PSC may also be requested to:
Notify Rural metro (ambulance provider), if appropriate
Call Out - Arson Investigator
Request - Fire Associates, Red Cross, Building Inspector, Board -Up
Be prepared to respond additional resources, `forecasting' and `situational
awareness' are very important skills necessary during these critical events.
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PROGRESS REPORTS
During active fire operations I/C will provide Communications with regular
progress reports. The 151 progress report should be given after initial action has
been implemented and should include the correct address (if not initially
known) and an improved description of the building and /or fire conditions if
the arrival report was incomplete. Communications will repeat the significant
facts from ALL progress reports for the information of incoming /monitoring
personnel.
Some of the progress reports may include:
All Clear - This refers to the completion of a primary search for possible
fire victims.
Fast Attack - first arriving officer, based on conditions encountered, has
determined that it will-be necessary for him/her to participate in the
initial fire attack.
PAR (Personnel Accountability Report) - This is an accounting of any /all
personnel 'on scene (i.e. a headcount of all personnel). This may be
performed once or multiple times during an incident.
Refer to GFD SOP `Personnel Accountability Report' - Div. V, Art 14)
Primary Search complete - A rapid search of unburned portions of the
burning structure have been checked for trapped occupants.
RAPID INTERVENTION COMPANIES
Federal law requires that a means for immediate. rescue of fire personnel be
created at the scene of structure fires that constitute a hazardous environment.
Whenever fire personnel enter such an environment, they must enter in teams
of at least two members, and have constant visual /oral communications with
each other. In addition, a Rapid Intervention Company, with at least two
firefighters in Personal Protective Equipment (PPE), must be staged outside the
structure, to enable them to perform an immediate rescue of the entry team, if
one should become necessary.
RETURNING COMPANIES
Only I/C can release companies from an incident. I/C will indicate the units to
"HOLD" at the scene and those to "RELEASE ", as soon as applicable.
Communications will repeat the transmission from I/C and confirm (by calling
each piece of apparatus separately) that they copied the transmission.
282
Committed companies who are RELEASED and now RETURNING will advise
Communications of their status /availability. The PSC will update their status to
RETURNING (RET) in CAD and use them as an available resource, unless advised
otherwise (i.e. E71 returning, however not available for 5- 10minutes, due to
restocking of equipment etc.).
283
DAILY FIRE STATION RINGDOWN TEST
In order to help ensure the ring down system is functioning correctly a daily
fire station ring down test, of all 3 GFD fire stations is conducted daily at
0815hrs.
To initiate the ring down test:
1. On the Orbacomm radio console, select `FIRE 1' (main GFD fire
channel) radio channel
2. Key TRANSMIT button on the radio console or using foot pedal and
state the following:
3. "Good Morning Gilroy Fire Stations, stand by for the daily station
ring down test. Chestnut, how do you copy ?"
4. Go the PAGE window and select CHESTNUT and SIGNAL TALK on
the console
5. After the tones have concluded, the station will acknowledge with
usually "Chestnut copies loud and clear" or something similar, repeat
their transmission.
6. You will now repeat steps #3 -5 for both Las Animas Fire Station and
Sunrise Fire Stations.
7. After all GFD Fire Stations have acknowledged, advise "all stations
loud and clear" and advise who the Duty Chief is for the day. These
broadcasts should end with "WNLF820 and a time check ". Your final
transmission regarding the test should sound similar to "All stations
loud and clear, Chief 2 with the Duty, WNLF 820 at 0817hrs ".
284
FIRE HYDRANTS
Reports of hydrant being damaged come from a wide variety of sources:
citizens, GPD /GFD on scene of an incident, streets personnel etc.
Fire Hydrants that are damaged (not sheared off/leaking or spouting) will have
a DPW CFS created. The City of Gilroy Public Works (Streets) Department will
be notified. The CFS closed out with a referred (REF) disposition.
If the hydrant has been sheared off or there is significant leakage two CFS will
be created - GFD (PS) and Public Works (DPW) will be dispatched to the CFS.
Should a hydrant be out of service for any reason (i.e. damage, malfunction etc.)
a DPW CAD event will be created. The 2nd Call Type field should state
HYDRANT OOS or similar (for ease of retrieval etc.), this CAD event will be sent
to all 3 fire station printers or a call placed to all 3 fire stations advising them
of the hydrant out of service. Documentation of the information being
provided, to fire personnel should be included in the CAD event.
CONTROLLED BURNS
Cal Fire's district in the South County encompasses large rural areas. Many of
these areas are allowed `controlled burns' also known as `burn permit' days.
These control burn days are allowed during certain times of year, weather
permitting. Their purpose is to allow property owners to burn dead unwanted
vegetation.
When these control burns occur close to our jurisdiction, Cal Fire will give us a
courtesy phone call to advise us that they have a control burn and its location.
This is to do avoid any unnecessary dispatches (GFD or Cal Fire) to, reports of a
possible fire that is actually only a control burn.
When receiving a report of a control burn from Cal Fire, create a CFS (FMIS)
(advise your partner(s) and make sure to brief the oncoming (Communications)
shift should it be warranted (i.e. the control burn is still going on at the onset of
their shift).
285
SANDBAGS
During the rainy season, citizens and business owners will call in inquiring
where in the city they can pick up sandbags for structure protection from water
damage.
Sandbags can be picked up at Chestnut Fire Station (in the parking lot - off of
91h Street) at any time of day or night. During heavy rainy seasons, sand may
also be carried at Las Animas Fire station. However, unless advised otherwise
Chestnut is the only fire station that provides sand. Citizens do not need to
check in with fire personnel, they can go directly to the sand pile. There is a.
limit of 25 sandbags per citizen. Sand and bags are provided however citizens
must supply their own shovel.
For unincorporated Gilroy residents (county residents) inquiring about sandbag
pick up can be referred to the County Corporation Yard at San Martin Avenue
and Murphy Avenue in San Martin.
If Chestnut Fire station gets low on supply, Communications will be requested
to call Public Works for a delivery of additional sand.
286
CLOSING of SILVAS CROSSING
The Silva's Crossing (located on the west side of the roadway at Uvas /Miller)
gate is closed on occasion during heavy rains, when the level of Uvas Creek
rises to the point that traffic cannot cross safely. The Gilroy Police Department
closes Silva's Crossing when water crossing the roadway is imminent.
The PSC will create a CFS (MISIFO) when a unit advises that they are closing the
gates, with `Gate Closure' or similar (for ease of searching) indicated in the
secondary Call Type field.
Upon the closure of the gate all 3 GFD fire stations shall be notified, the Duty
Chief as well as County Communications, both S/O and Ambulance (med) side
so that their patrol units as well as our ambulance provider, CHP and Cal Fire.
All of these notifications (as always) should be documented on the CFS.
Once opened back up, all of the above agencies should be re- contacted and
advised of the updated status of the roadway. These documentations should
once again be documented on the CFS.
Refer to GFD SOP Manual - "Closure of Silva's Crossing Policy
Refer to NOTEQ - GFD - FLOOD
287
FLOOD WATCH POLICY
City of Gilroy Flood Watch Policy was created in order to protect the citizens of
Gilroy as well as their property from severe flooding. City emergency response
to rising water is based on the water level at the west end of the Luchessa
Bridge (also known as the Thomas Bridge). This piece of roadway was once
called Thomas Road and hence was referred to as Thomas Bridge. It has been
renamed now to Luchessa Road, hence the name change.
There are four phases of the flood policy that require progressive actions to
ensure the safety and protection of citizens /property.
Phase 1
Approx. 189'- GPD closes the gate at Silva's Crossing. Communications
contacts all agencies listed under `Closing of Silva's Crossing' (page ) section
of this Training Manual.
Phase II
196'- Communications activates the Emergency Action Team, who will respond
to the Emergency Operations Center (EOC). GFD monitors the water level at the
bridge at 15 minute intervals depending on the rainfall. The National Weather
Service and the Santa Clara Valley Water District are contacted (by the EOC
Action Team) to provide updates on the projected rainfall and creek /dam water
volumes.
Phase III
198' - The entire EOC staff is activated. Water level readings are continued at
15 minute intervals.
Phase IV
199.5' Police and Fire vehicles begin broadcasting flood warnings to residents.
Flooding is expected at the 20.3' level.
Refer to GFD SOP Manual, "Flood Watch Policy" - Division V, Article 8
Refer to NOTEQ - GFD - FLOOD WATCH
288