HomeMy WebLinkAboutAgreement - Hello Housing - Signed: 2026-06-09City of Gilroy
Agreement/Contract Tracking
Today’s Date:
May 27, 2026 Your Name: Bryce Atkins
Contract
Type:
Services over $5k - Consultant Phone Number: (408) 846-0210
Contract Effective Date:
(Date contract goes into effect)
7/1/2026
Contract Expiration Date: 6/30/2028
Contractor / Consultant Name:
(if an individual’s name, format as
last name, first name)
Hello Housing
Contract Subject:
(no more than 100 characters)
BMR Housing Administration
Contract Amount:
(Total Amount of contract. If no
amount, leave blank)
$973,689
By submitting this form, I confirm
this information is complete:
➢ Date of Contract
➢ Contractor/Consultant name and complete address
➢ Terms of the agreement (start date, completion date or “until
project completion”, cap of compensation to be paid)
➢ Scope of Services, Terms of Payment, Milestone Schedule and
exhibit(s) attached
➢ Taxpayer ID or Social Security # and Contractors License # if
applicable
➢ Contractor/Consultant signer’s name and title
➢ City Administrator or Department Head Name, City Clerk
(Attest), City Attorney (Approved as to Form)
Routing Steps for Electronic Signature
Risk Manager
City Attorney Approval As to Form
City Administrator or Department Head
City Clerk Attestation
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
Sharon Goei, Community Development Director
TYPE OF
PROCURMENT
DOLLAR THRESHOLD / SIGNING AUTHORITY
STAFF LEVEL DEPARTMENT HEAD CITY ADMINISTRATOR COUNCIL APPROVAL
$0-$999.99 $1,000-$49,999.99 $50,000-$99,999.99 $100,000-Above
EQUIPMENT
/SUPPLIES/
MATERIALS
Furniture, hoses,
parts, pipe
manholes, office
supplies, fuel, tools,
PPE items, etc…
• Vendor selection at
discretion of staff
Payment Method
Purchase Card or
Payment Request (if
vendor does not accept
credit cards)
• Informal
bid/quotation –
3 quotes (verbal
or written)
• Purchasing
Summary form
w/ Purchasing
Approval
• Purchase
Requisition
Payment Method
Purchase Order*
• Informal
bid/quotation –
3 written quotes
• Purchasing
Summary form w/
City Administrator
Approval
• Purchase
Requisition
Payment Method
Purchase Order
• Formal Bid
• Advertisement
• Council Approval
• Purchase
Requisition signed
by City
Administrator
Payment Method
Purchase Order
GENERAL SERVICES
Janitorial, landscape
maintenance,
equipment repair,
installation, graffiti
abatement, service
inspections,
uniform cleaning,
etc…
• Vendor selection at
discretion of staff
• May require insurance
documents depending
on scope/ nature of
work
Payment Method
Purchase Card (if
incorporated)
Signed Payment Request (if sole
proprietor or partner)
• Informal
bid/quotation –
3 quotes (verbal
or written)
• Purchasing
Summary form
w/ Department
Head Approval
• Standard
Agreement
• Purchase
Requisition
Payment Method
Purchase Order*
• Informal Bid/RFP
quotation – 3
written quotes
• Purchasing
Summary form w/
City Administrator
Approval
• Standard
Agreement
• Purchase
Requisition
Payment Method
Purchase Order
• Formal
Bid/RFP/RFQ
• Advertisement
• Council Approval
• Standard
Agreement
• Purchase
Requisition
Payment Method
Purchase Order
PROFESSIONAL
SERVICES
Consultants,
architects,
designers, auditors,
etc...
• Vendor selection at the
discretion of staff
• Purchase Summary
Form w/ Purchasing
Approval
• Standard Agreement
signed by Department
Head
• Purchase Requisition
Payment Method
Purchase Order
• RFP/RFQ to at
least 3
consultants
• Purchase
Summary Form
w/ Department
Head Approval
• Standard
Agreement
• Purchase
Requisition
Payment Method
Purchase Order
• RFP/RFQ to a list
of consultants
• Evaluation
Spreadsheet w/
City Administrator
Approval
• Standard
Agreement
• Purchase
Requisition
Payment Method
Purchase Order
• Formal RFP/RFQ
• Advertisement
• Council Approval
• Standard
Agreement signed
by City
Administrator
• Purchase
Requisition
Payment Method
Purchase Order
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-1- 4835-2267-0361v1
LAC\04706083
AGREEMENT FOR SERVICES
(For contracts over $5,000 - CONSULTANT)
This AGREEMENT made this 20th day of April, 2026, between:
CITY: City of Gilroy, having a principal place of business at
7351 Rosanna Street, Gilroy, California
and CONSULTANT: Hello Housing, having a principal place of business at 121 San Anselmo
Avenue, #2440, San Anselmo, CA 94979.
ARTICLE 1. TERM OF AGREEMENT
This Agreement will become effective on July 1, 2026 and will continue in effect through June 30,
2028, with three, one-year extension options unless terminated in accordance with the provisions
of Article 7 of this Agreement.
Any lapse in insurance coverage as required by Article 5, Section D of this Agreement shall
terminate this Agreement regardless of any other provision stated herein. ______
Initial
ARTICLE 2. INDEPENDENT CONTRACTOR STATUS
It is the express intention of the parties that CONSULTANT is an independent contractor and not
an employee, agent, joint venturer or partner of CITY. Nothing in this Agreement shall be
interpreted or construed as creating or establishing the relationship of employer and employee
between CITY and CONSULTANT or any employee or agent of CONSULTANT. Both parties
acknowledge that CONSULTANT is not an employee for state or federal tax purposes.
CONSULTANT shall not be entitled to any of the rights or benefits afforded to CITY’S
employees, including, without limitation, disability or unemployment insurance, workers’
compensation, medical insurance, sick leave, retirement benefits or any other employment
benefits. CONSULTANT shall retain the right to perform services for others during the term of
this Agreement.
ARTICLE 3. SERVICES TO BE PERFORMED BY CONSULTANT
A. Specific Services
CONSULTANT agrees to: Perform the services as outlined in Exhibit “A” (“Specific
Provisions”) and Exhibit “B” (“Scope of Services”), within the time periods described in Exhibit
“C” (“Milestone Schedule”).
B. Method of Performing Services
CONSULTANT shall determine the method, details and means of performing the above-described
services. CITY shall have no right to, and shall not, control the manner or determine the method
of accomplishing CONSULTANT’S services.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-2- 4835-2267-0361v1
LAC\04706083
C. Employment of Assistants
CONSULTANT may, at the CONSULTANT’S own expense, employ such assistants as
CONSULTANT deems necessary to perform the services required of CONSULTANT by this
Agreement, subject to the prohibition against assignment and subcontracting contained in
Article 5 below. CITY may not control, direct, or supervise CONSULTANT’S assistants in the
performance of those services. CONSULTANT assumes full and sole responsibility for the
payment of all compensation and expenses of these assistants and for all state and federal income
tax, unemployment insurance, Social Security, disability insurance and other applicable
withholding.
D. Place of Work
CONSULTANT shall perform the services required by this Agreement at any place or location
and at such times as CONSULTANT shall determine is necessary to properly and timely perform
CONSULTANT’S services.
ARTICLE 4. COMPENSATION
A. Consideration
In consideration for the services to be performed by CONSULTANT, CITY agrees to pay
CONSULTANT the amounts set forth in Exhibit “D” (“Payment Schedule”). In no event
however shall the total compensation paid to CONSULTANT exceed $973,689.
B. Invoices
CONSULTANT shall submit invoices for all services rendered.
C. Payment
Payment shall be due according to the payment schedule set forth in Exhibit “D”. No payment
will be made unless CONSULTANT has first provided City with a written receipt of invoice
describing the work performed and any approved direct expenses (as provided for in Exhibit “A”,
Section IV) incurred during the preceding period. If CITY objects to all or any portion of any
invoice, CITY shall notify CONSULTANT of the objection within thirty (30) days from receipt
of the invoice, give reasons for the objection, and pay that portion of the invoice not in dispute. It
shall not constitute a default or breach of this Agreement for CITY not to pay any invoiced amounts
to which it has objected until the objection has been resolved by mutual agreement of the parties.
D. Expenses
CONSULTANT shall be responsible for all costs and expenses incident to the performance of
services for CITY, including but not limited to, all costs of equipment used or provided by
CONSULTANT, all fees, fines, licenses, bonds or taxes required of or imposed against
CONSULTANT and all other of CONSULTANT’S costs of doing business. CITY shall not be
responsible for any expenses incurred by CONSULTANT in performing services for CITY, except
for those expenses constituting “direct expenses” referenced on Exhibit “A.”
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-3- 4835-2267-0361v1
LAC\04706083
ARTICLE 5. OBLIGATIONS OF CONSULTANT
A. Tools and Instrumentalities
CONSULTANT shall supply all tools and instrumentalities required to perform the services under
this Agreement at its sole cost and expense. CONSULTANT is not required to purchase or rent
any tools, equipment or services from CITY.
B. Workers’ Compensation
CONSULTANT agrees to provide workers’ compensation insurance for CONSULTANT’S
employees and agents and agrees to hold harmless, defend with counsel acceptable to CITY and
indemnify CITY, its officers, representatives, agents and employees from and against any and all
claims, suits, damages, costs, fees, demands, causes of action, losses, liabilities and expenses,
including without limitation reasonable attorneys’ fees, arising out of any injury, disability, or
death of any of CONSULTANT’S employees.
C. Indemnification of Liability, Duty to Defend
1. As to professional liability, to the fullest extent permitted by law, CONSULTANT
shall defend, through counsel approved by CITY (which approval shall not be unreasonably
withheld), indemnify and hold harmless CITY, its officers, representatives, agents and employees
against any and all suits, damages, costs, fees, claims, demands, causes of action, losses, liabilities
and expenses, including without limitation attorneys’ fees, to the extent arising or resulting directly
or indirectly from any willful or negligent acts, errors or omissions of CONSULTANT or
CONSULTANT’S assistants, employees or agents, including all claims relating to the injury or
death of any person or damage to any property.
2. As to other liability, to the fullest extent permitted by law, CONSULTANT shall
defend, through counsel approved by CITY (which approval shall not be unreasonably withheld),
indemnify and hold harmless CITY, its officers, representatives, agents and employees against any
and all suits, damages, costs, fees, claims, demands, causes of action, losses, liabilities and
expenses, including without limitation attorneys’ fees, arising or resulting directly or indirectly
from any act or omission of CONSULTANT or CONSULTANT’S assistants, employees or
agents, including all claims relating to the injury or death of any person or damage to any property.
D. Insurance
In addition to any other obligations under this Agreement, CONSULTANT shall, at no cost to
CITY, obtain and maintain throughout the term of this Agreement: (a) Commercial Liability
Insurance on a per occurrence basis, including coverage for owned and non-owned automobiles,
with a minimum combined single limit coverage of $1,000,000 per occurrence for all damages due
to bodily injury, sickness or disease, or death to any person, and damage to property, including the
loss of use thereof; and (b) Professional Liability Insurance (Errors & Omissions) with a minimum
coverage of $1,000,000 per occurrence or claim, and $2,000,000 aggregate; provided however,
Professional Liability Insurance written on a claims made basis must comply with the requirements
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-4- 4835-2267-0361v1
LAC\04706083
set forth below. Professional Liability Insurance written on a claims made basis (including without
limitation the initial policy obtained and all subsequent policies purchased as renewals or
replacements) must show the retroactive date, and the retroactive date must be before the earlier
of the effective date of the contract or the beginning of the contract work. Claims made
Professional Liability Insurance must be maintained, and written evidence of insurance must be
provided, for at least five (5) years after the completion of the contract work. If claims made
coverage is canceled or non-renewed, and not replaced with another claims-made policy form with
a retroactive date prior to the earlier of the effective date of the contract or the beginning of the
contract work, CONSULTANT must purchase so called “extended reporting” or “tail” coverage
for a minimum of five (5) years after completion of work, which must also show a retroactive date
that is before the earlier of the effective date of the contract or the beginning of the contract work.
As a condition precedent to CITY’S obligations under this Agreement, CONSULTANT shall
furnish written evidence of such coverage (naming CITY, its officers and employees as additional
insureds on the Comprehensive Liability insurance policy referred to in (a) immediately above via
a specific endorsement) and requiring thirty (30) days written notice of policy lapse or cancellation,
or of a material change in policy terms.
E. Assignment
Notwithstanding any other provision of this Agreement, neither this Agreement nor any duties or
obligations of CONSULTANT under this Agreement may be assigned or subcontracted by
CONSULTANT without the prior written consent of CITY, which CITY may withhold in its sole
and absolute discretion.
F. State and Federal Taxes
As CONSULTANT is not CITY’S employee, CONSULTANT shall be responsible for paying all
required state and federal taxes. Without limiting the foregoing, CONSULTANT acknowledges
and agrees that:
• CITY will not withhold FICA (Social Security) from CONSULTANT’S
payments;
• CITY will not make state or federal unemployment insurance contributions on
CONSULTANT’S behalf;
• CITY will not withhold state or federal income tax from payment to
CONSULTANT;
• CITY will not make disability insurance contributions on behalf of
CONSULTANT;
• CITY will not obtain workers’ compensation insurance on behalf of
CONSULTANT.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-5- 4835-2267-0361v1
LAC\04706083
ARTICLE 6. OBLIGATIONS OF CITY
A. Cooperation of City
CITY agrees to respond to all reasonable requests of CONSULTANT and provide access, at
reasonable times following receipt by CITY of reasonable notice, to all documents reasonably
necessary to the performance of CONSULTANT’S duties under this Agreement.
B. Assignment
CITY may assign this Agreement or any duties or obligations thereunder to a successor
governmental entity without the consent of CONSULTANT. Such assignment shall not release
CONSULTANT from any of CONSULTANT’S duties or obligations under this Agreement.
ARTICLE 7. TERMINATION OF AGREEMENT
A. Sale of Consultant’s Business/ Death of Consultant.
CONSULTANT shall notify CITY of the proposed sale of CONSULTANT’s business no later
than thirty (30) days prior to any such sale. CITY shall have the option of terminating this
Agreement within thirty (30) days after receiving such notice of sale. Any such CITY termination
pursuant to this Article 7.A shall be in writing and sent to the address for notices to
CONSULTANT set forth in Exhibit A, Subsection V.H., no later than thirty (30) days after CITY’
receipt of such notice of sale.
If CONSULTANT is an individual, this Agreement shall be deemed automatically terminated
upon death of CONSULTANT.
B. Termination by City for Default of Consultant
Should CONSULTANT default in the performance of this Agreement or materially breach any of
its provisions, CITY, at CITY’S option, may terminate this Agreement by giving written
notification to CONSULTANT. For the purposes of this section, material breach of this
Agreement shall include, but not be limited to the following:
1. CONSULTANT’S failure to professionally and/or timely perform any of the
services contemplated by this Agreement.
2. CONSULTANT’S breach of any of its representations, warranties or covenants
contained in this Agreement.
CONSULTANT shall be entitled to payment only for work completed in accordance with the
terms of this Agreement through the date of the termination notice, as reasonably determined by
CITY, provided that such payment shall not exceed the amounts set forth i n this Agreement for
the tasks described on Exhibit C” which have been fully, competently and timely rendered by
CONSULTANT. Notwithstanding the foregoing, if CITY terminates this Agreement due to
CONSULTANT’S default in the performance of this Agreement or material breach by
CONSULTANT of any of its provisions, then in addition to any other rights and remedies CITY
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-6- 4835-2267-0361v1
LAC\04706083
may have, CONSULTANT shall reimburse CITY, within ten (10) days after demand, for any and
all costs and expenses incurred by CITY in order to complete the tasks constituting the scope of
work as described in this Agreement, to the extent such costs and expenses exceed the amounts
CITY would have been obligated to pay CONSULTANT for the performance of that task pursuant
to this Agreement.
C. Termination for Failure to Make Agreed-Upon Payments
Should CITY fail to pay CONSULTANT all or any part of the compensation set forth in Article 4
of this Agreement on the date due, then if and only if such nonpayment constitutes a default under
this Agreement, CONSULTANT, at the CONSULTANT’S option, may terminate this Agreement
if such default is not remedied by CITY within thirty (30) days after demand for such payment is
given by CONSULTANT to CITY.
D. Transition after Termination
Upon termination, CONSULTANT shall immediately stop work, unless cessation could
potentially cause any damage or harm to person or property, in which case CONSULTANT shall
cease such work as soon as it is safe to do so. CONSULTANT shall incur no further expenses in
connection with this Agreement. CONSULTANT shall promptly deliver to CITY all work done
toward completion of the services required hereunder, and shall act in such a manner as to facilitate
any the assumption of CONSULTANT’s duties by any new consultant hired by the CITY to
complete such services.
ARTICLE 8. GENERAL PROVISIONS
A. Amendment & Modification
No amendments, modifications, alterations or changes to the terms of this Agreement shall be
effective unless and until made in a writing signed by both parties hereto.
B. Americans with Disabilities Act of 1990
Throughout the term of this Agreement, the CONSULTANT shall comply fully with all applicable
provisions of the Americans with Disabilities Act of 1990 (“the Act”) in its current form and as it
may be amended from time to time. CONSULTANT shall also requir e such compliance of all
subcontractors performing work under this Agreement, subject to the prohibition against
assignment and subcontracting contained in Article 5 above. The CONSULTANT shall defend
with counsel acceptable to CITY, indemnify and hold harmless the CITY OF GILROY, its
officers, employees, agents and representatives from and against all suits, claims, demands,
damages, costs, causes of action, losses, liabilities, expenses and fees, including without limitation
reasonable attorneys’ fees, that may arise out of any violations of the Act by the CONSULTANT,
its subcontractors, or the officers, employees, agents or representatives of either.
C. Attorneys’ Fees
If any action at law or in equity, including an action for declaratory relief, is brought to enforce or
interpret the provisions of this Agreement, the prevailing party will be entitled to reasonable
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-7- 4835-2267-0361v1
LAC\04706083
attorneys’ fees, which may be set by the court in the same action or in a separate action brought
for that purpose, in addition to any other relief to which that party may be entitled.
D. Captions
The captions and headings of the various sections, paragraphs and subparagraphs of the Agreement
are for convenience only and shall not be considered nor referred to for resolving questions of
interpretation.
E. Compliance with Laws
The CONSULTANT shall keep itself informed of all State and National laws and all municipal
ordinances and regulations of the CITY which in any manner affect those engaged or employed in
the work, or the materials used in the work, or which in any way affect the conduct of the work,
and of all such orders and decrees of bodies or tribunals having any jurisdiction or authority over
the same. Without limiting the foregoing, CONSULTANT agrees to observe the provisions of the
Municipal Code of the CITY OF GILROY, obligating every contractor or subcontractor under a
contract or subcontract to the CITY OF GILROY for public works or for goods or services to
refrain from discriminatory employment or subcontracting practices on the basis of the race, color,
sex, religious creed, national origin, ancestry of any employee, applicant for employment, or any
potential subcontractor.
F. Conflict of Interest
CONSULTANT certifies that to the best of its knowledge, no CITY employee or office of any
public agency interested in this Agreement has any pecuniary interest in the business of
CONSULTANT and that no person associated with CONSULTANT has any interest that would
constitute a conflict of interest in any manner or degree as to the execution or performance of this
Agreement.
G. Entire Agreement
This Agreement supersedes any and all prior agreements, whether oral or written, between the
parties hereto with respect to the rendering of services by CONSULTANT for CITY and contains
all the covenants and agreements between the parties with respect to the rendering of such services
in any manner whatsoever. Each party to this Agreement acknowledges that no representations,
inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone
acting on behalf of any party, which are not embodied herein, and that no other agreement,
statement or promise not contained in this Agreement shall be valid or binding.
No other agreements or conversation with any officer, agent or employee of CITY prior to
execution of this Agreement shall affect or modify any of the terms or obligations contained in
any documents comprising this Agreement. Such other agreements or conversations shall be
considered as unofficial information and in no way binding upon CITY.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-8- 4835-2267-0361v1
LAC\04706083
H. Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of
California without regard to the conflict of laws provisions of any jurisdiction. The exclusive
jurisdiction and venue with respect to any and all disputes arising hereunder shall be in state and
federal courts located in Santa Clara County, California.
I. Notices
Any notice to be given hereunder by either party to the other may be effected either by personal
delivery in writing or by mail, registered or certified, postage prepaid with return receipt requested.
Mailed notices shall be addressed to the parties at the addresses appearing in Exhibit “A”, Section
V.H. but each party may change the address by written notice in accordance with this paragraph.
Notices delivered personally will be deemed delivered as of actual receipt; mailed notices will be
deemed delivered as of three (3) days after mailing.
J. Partial Invalidity
If any provision in this Agreement is held by a court of competent jurisdiction to be invalid, void
or unenforceable, the remaining provisions will nevertheless continue in full force without being
impaired or invalidated in any way.
K. Time of the Essence
All dates and times referred to in this Agreement are of the essence.
L. Waiver
CONSULTANT agrees that waiver by CITY of any one or more of the conditions of performance
under this Agreement shall not be construed as waiver(s) of any other condition of performance
under this Agreement.
Executed at Gilroy, California, on the date and year first above written.
CONSULTANT: CITY:
HELLO HOUSING CITY OF GILROY
By: By:
Name: Jennifer Duffy Name: Matt Morley
Title: President Title: City Administrator
Social Security or Taxpayer
Identification Number 14-1870357
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-9- 4835-2267-0361v1
LAC\04706083
Approved as to Form ATTEST:
City Attorney City Clerk
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-1- 4835-2267-0361v1
LAC\04706083
EXHIBIT “A”
SPECIFIC PROVISIONS
I. PROJECT MANAGER
CONSULTANT shall provide the services indicated on the attached Exhibit “B”, Scope of
Services (“Services”). (All exhibits referenced are incorporated herein by reference.) To
accomplish that end, CONSULTANT agrees to assign Jennifer Duffy, President, who will act in
the capacity of Project Manager, and who will personally direct such Services.
Except as may be specified elsewhere in this Agreement, CONSULTANT shall furnish all
technical and professional services including labor, material, equipment, transportation,
supervision and expertise to perform all operations necessary and required to complete the Services
in accordance with the terms of this Agreement.
II. NOTICE TO PROCEED/COMPLETION OF SERVICE
A. NOTICE TO PROCEED
CONSULTANT shall commence the Services upon delivery to CONSULTANT of a written
“Notice to Proceed”, which Notice to Proceed shall be in the form of a written communication
from designated City contact person(s). Notice to Proceed may be in the form of e-mail, fax or
letter authorizing commencement of the Services. For purposes of this Agreement, Bryce Atkins,
Deputy Director of Community Development, shall be the designated City contact person(s).
Notice to Proceed shall be deemed to have been delivered upon actual receipt by CONSULTANT
or if otherwise delivered as provided in the Section V.H. (“Notices”) of this Exhibit “A”.
B. COMPLETION OF SERVICES
When CITY determines that CONSULTANT has completed all of the Services in accordance with
the terms of this Agreement, CITY shall give CONSULTANT written Notice of Final Acceptance,
and CONSULTANT shall not incur any further costs hereunder. CONSULTANT ma y request
this determination of completion when, in its opinion, it has completed all of the Services as
required by the terms of this Agreement and, if so requested, CITY shall make this determination
within two (2) weeks of such request, or if CITY determines that CONSULTANT has not
completed all of such Services as required by this Agreement, CITY shall so inform
CONSULTANT within this two (2) week period.
III. PROGRESS SCHEDULE
The schedule for performance and completion of the Services will be as set forth in the attached
Exhibit “C”.
IV. PAYMENT OF FEES AND DIRECT EXPENSES
Payments shall be made to CONSULTANT as provided for in Article 4 of this Agreement.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-2- 4835-2267-0361v1
LAC\04706083
Direct expenses are charges and fees not included in Exhibit “B”. CITY shall be obligated to pay
only for those direct expenses which have been previously approved in writing by CITY.
CONSULTANT shall obtain written approval from CITY prior to incurring or billing of direct
expenses.
Copies of pertinent financial records, including invoices, will be included with the submission of
billing(s) for all direct expenses.
V. OTHER PROVISIONS
A. STANDARD OF WORKMANSHIP
CONSULTANT represents and warrants that it has the qualifications, skills and licenses necessary
to perform the Services, and its duties and obligations, expressed and implied, contained herein,
and CITY expressly relies upon CONSULTANT’S representations and warranties regarding its
skills, qualifications and licenses. CONSULTANT shall perform such Services and duties in
conformance to and consistent with the standards generally recognized as being employed by
professionals in the same discipline in the State of California.
Any plans, designs, specifications, estimates, calculations, reports and other documents furnished
under this Agreement shall be of a quality acceptable to CITY. The minimum criteria for
acceptance shall be a product of neat appearance, well-organized, technically and grammatically
correct, checked and having the maker and checker identified. The minimum standard of
appearance, organization and content of the drawings shall be that used by CITY for similar
purposes.
B. RESPONSIBILITY OF CONSULTANT
CONSULTANT shall be responsible for the professional quality, technical accuracy, and the
coordination of the Services furnished by it under this Agreement. CONSULTANT shall not be
responsible for the accuracy of any project or technical information provided by the CITY. The
CITY’S review, acceptance or payment for any of the Services shall not be construed to operate
as a waiver of any rights under this Agreement or of any cause of action arising out of the
performance of this Agreement, and CONSULTANT shall be and remain liable to CITY in
accordance with applicable law for all damages to CITY caused by CONSULTANT’S negligent
performance of any of the services furnished under this Agreement.
C. RIGHT OF CITY TO INSPECT RECORDS OF CONSULTANT
CITY, through its authorized employees, representatives or agents, shall have the right, at any and
all reasonable times, to audit the books and records (including, but not limited to, invoices,
vouchers, canceled checks, time cards, etc.) of CONSULTANT for the purpose of verifying any
and all charges made by CONSULTANT in connection with this Agreement. CONSULTANT
shall maintain for a minimum period of three (3) years (from the date of final payment to
CONSULTANT), or for any longer period required by law, sufficient books and records in
accordance with standard California accounting practices to establish the correctness of all charges
submitted to CITY by CONSULTANT, all of which shall be made available to CITY at the CITY’s
offices within five (5) business days after CITY’s request.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-3- 4835-2267-0361v1
LAC\04706083
D. CONFIDENTIALITY OF MATERIAL
All ideas, memoranda, specifications, plans, manufacturing procedures, data (including, but not
limited to, computer data and source code), drawings, descriptions, documents, discussions or
other information developed or received by or for CONSULTANT and all other written and oral
information developed or received by or for CONSULTANT and all other written and o ral
information submitted to CONSULTANT in connection with the performance of this Agreement
shall be held confidential by CONSULTANT and shall not, without the prior written consent of
CITY, be used for any purposes other than the performance of the Services, nor be disclosed to an
entity not connected with the performance of the such Services. Nothing furnished to
CONSULTANT which is otherwise known to CONSULTANT or is or becomes generally known
to the related industry (other than that which becomes generally known as the result of
CONSULTANT’S disclosure thereof) shall be deemed confidential. CONSULTANT shall not
use CITY’S name or insignia, or distribute publicity pertaining to the services rendered under this
Agreement in any magazine, trade paper, newspaper or other medium without the express written
consent of CITY.
E. NO PLEDGING OF CITY’S CREDIT.
Under no circumstances shall CONSULTANT have the authority or power to pledge the credit of
CITY or incur any obligation in the name of CITY.
F. OWNERSHIP OF MATERIAL.
All material including, but not limited to, computer information, data and source code, sketches,
tracings, drawings, plans, diagrams, quantities, estimates, specifications, proposals, tests, maps,
calculations, photographs, reports and other material developed, collected, prepared (or caused to
be prepared) under this Agreement shall be the property of CITY, but CONSULTANT may retain
and use copies thereof subject to Section V.D of this Exhibit “A”.
CITY shall not be limited in any way in its use of said material at any time for any work, whether
or not associated with the City project for which the Services are performed. However,
CONSULTANT shall not be responsible for, and City shall indemnify CONSULTANT from,
damages resulting from the use of said material for work other than PROJECT, including, but not
limited to, the release of this material to third parties for work other than on PROJECT.
G. NO THIRD PARTY BENEFICIARY.
This Agreement shall not be construed or deemed to be an agreement for the benefit of any third
party or parties, and no third party or parties shall have any claim or right of action hereunder for
any cause whatsoever.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-4- 4835-2267-0361v1
LAC\04706083
H. NOTICES.
Notices are to be sent as follows:
CITY: Sharon Goei, Community Development Director
City of Gilroy
7351 Rosanna Street
Gilroy, CA 95020
CONSULTANT: Jennifer Duffy, President
Hello Housing
121 San Anselmo Avenue, #2440
San Anselmo, CA 94979
I. FEDERAL FUNDING REQUIREMENTS.
If the box to the left of this sentence is checked, this Agreement involves federal
funding and the requirements of this Section V.I. apply.
If the box to the left of this sentence is checked, this Agreement does not involve
federal funding and the requirements of this Section V.I. do not apply.
1. DBE Program
CONSULTANT shall comply with the requirements of Title 49, Part 26, Code of Federal
Regulations (49 CFR 26) and the City-adopted Disadvantaged Business Enterprise programs.
2. Cost Principles
Federal Acquisition Regulations in Title 48, CFR 31, shall be used to determine the allowable cost
for individual items.
3. Covenant against Contingent Fees
The CONSULTANT warrants that he/she has not employed or retained any company or person,
other than a bona fide employee working for the CONSULTANT, to solicit or secure this
Agreement, and that he/she has not paid or agreed to pay any company or person, ot her than a
bona fide employee, any fee, commission, percentage, brokerage fee, gift or any other
consideration, contingent upon or resulting from the award or formation of this Agreement. For
breach or violation of this warranty, the Local Agency shall have the right to annul this Agreement
without liability or, at its discretion, to deduct from the agreement price or consideration, or
otherwise recover, the full amount of such fee, commission, percentage, brokerage fee, gift or
contingent fee.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-1- 4835-2267-0361v1
LAC\04706083
EXHIBIT “B”
SCOPE OF SERVICES
BELOW MARKET RATE (BMR) HOUSING PROGRAM ADMINISTRATOR
1. BMR Program Administration Setup
a. Design and set up a formal BMR interest list in a database administered by the
CONSULTANT and owned by the City.
b. Review and organize Gilroy BMR homeowner files, rental files (possible future), loan
files, and the City’s existing digital inventory, and create a system for ongoing
administration and monitoring, including an easily accessible list of BMR portfolio units
showing their expiration date, and accompanying City down payment assistance loans.
c. Review existing BMR Re-Sale, Deed of Trust, Promissory Notes, and Developer
Affordable Housing Agreement templates and suggest modifications that align with
industry best practices.
d. Establish a point of contact with HOA presidents for all BMR developments, local
Escrow, Appraisal, Real Estate professionals involved in BMR resale transactions, and
Property Managers for 100% affordable developments.
e. Create flow charts and protocols for BMR home transfers, BMR acquisition, residence
owners’ refinances, capital improvement process, loan payoff/subordination, default
remedies, and other processes (noted above in qualifications) associated with the BMR
program.
f. Provide a dedicated webpage for the Gilroy BMR program, separately for current
Residence Owners and applicants. This webpage should include frequently asked
questions, online application forms (e.g., pre-qualification), available properties, upcoming
orientations, etc., and other relevant information.
Deliverables: Updated BMR Agreement and document templates, flow charts, and
protocols; web content
2. BMR Program Administration
a. BMR Inquiries: The CONSULTANT will respond within 24 hours to calls, emails,
and in-person inquiries from current BMR Residence Owners, housing portfolio loan
holders, etc.
b. BMR Eligibility List: The CONSULTANT will maintain a list of qualified buyers.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-2- 4835-2267-0361v1
LAC\04706083
c. BMR Acquisition and Resale Coordination: The CONSULTANT will work with
City and County staff to administer the BMR Preservation Program and with Residence
Owners and their Realtors and escrow teams to manage the complete BMR resale process.
d. BMR Residence Owners Misc. Management: The CONSULTANT will guide current
Residence Owners through the refinance process, capital improvement permitting
process, loan payoff, equity share calculation inquiries, agreement questions, etc.
e. BMR Program Marketing: The CONSULTANT will conduct monthly virtual
program orientations, separately in English and Spanish, and quarterly in-person program
orientations. The CONSULTANT will also create flyers for available units and post them
on the CONSULTANT's Gilroy BMR webpage and the CONSULTANT's social media
accounts. The CONSULTANT will table at local Gilroy events at least twice per year and
outreach to local businesses to promote the program.
f. BMR Program Reports: The CONSULTANT will provide written quarterly reports
to staff and the City Council on the general status of the BMR program administration,
including:
i. General Program Activity
ii. BMR compliance (see item #3)
iii. Loan activity (see item #4)
iv. Current inventory of all affordable units within Gilroy City limits (including
notation of units in default or foreclosure, etc.)
v. Resale value of all BMR homes as requested by the County, annually
vi. Other information as needed for County and State reporting
g. Weekly virtual meeting with the CITY, quarterly in-person meetings with the CITY as
needed, and annual in-person meetings with City Council.
Deliverables: Quarterly BMR Program Reports, weekly customer service requests
tracking, monthly virtual Program Orientations, separately in English and Spanish,
quarterly in-person Program Orientations, weekly city staff meetings, and in-person
marketing as specified above. Resale, etc., documents/agreements drafted and recorded as
necessary
3. Annual BMR Compliance Monitoring
a. BMR Homeowner Certification: The CONSULTANT will coordinate with
homeowners annually via email or U.S. Postal Service mail to certify that the Residence
Owner continues to comply with the signed BMR Re -Sale Agreement, including living in
the BMR home as their principal residence. The CONSULTANT will work with the
City to remedy potential BMR defaults in accordance with the BMR Re-Sale Agreement.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-3- 4835-2267-0361v1
LAC\04706083
b. 100% Affordable Developments annual recertification, including vacancy and rent
information reporting.
Deliverables: Annual Compliance Reports
4. Loan Administration
a. The CONSULTANT will maintain an updated database, to be owned by the City, of
all down payment assistance and other housing loans (borrower name and address, loan
amount, interest rate, loan term, loan distribution date, and due date). This database will
also include the principal and interest received from loan payoffs and any principal written
off due to foreclosure or other default.
b. The CONSULTANT will monitor existing down payment assistance and other
housing loans annually to ensure that the borrower complies with the loan agreement (e.g.,
current homeowner insurance, the Residence Owner continues to reside on the property).
In case of default, the CONSULTANT will contact the owner and work with the City
to see that the loan is repaid, and with the City’s permission, will, in certain circumstances,
process a loan modification.
c. The CONSULTANT will process all reconveyance documents, subordinations, and
legal recordings required when down payment assistance and other housing loans are paid
off or refinanced (on an as-needed basis).
d. The CONSULTANT will process all documents required, income calculations for
qualifications, etc., for new City down payment assistance loans.
Deliverables: The existing loan database and updated list are provided as loans are paid off
and new loans are created. Loan documents drafted and recorded as necessary.
5. BMR Home Sales/Resales/Acquisition (on an as-needed basis)
a. BMR Available Unit Marketing: The CONSULTANT will work with each
Developer, Homeowner, and/or the City to market the availability of new and resale BMR
homes via Multiple Listing Service and flyer distribution to the general public and on the
CONSULTANT's BMR website to eligible households who have expressed interest
in the BMR program. This task will include providing marketing materials, including
flyers in English and Spanish, to City staff for the City’s website, to place on the
CONSULTANT's BMR program website, and CONSULTANT's social media accounts.
b. Sales/Rental Prices: The CONSULTANT will keep current and publish on the
CONSULTANT's Gilroy BMR webpage, updated Santa Clara County income limits, and
other information necessary to set the sales prices of new and existing BMR homes being
offered for resale up to date. The CONSULTANT will provide literature showing rent
amount/income eligibility per income category/occupancy standards/bedroom count
information for rental units (city to provide a sample document), provided in English and
Spanish annually or as updated by HCD.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-4- 4835-2267-0361v1
LAC\04706083
c. Homeowner Eligibility: The CONSULTANT will submit the data on each eligible
applicant to the City for approval before formalizing any Agreement.
d. BMR Homeowner Documents: The CONSULTANT will coordinate with the
Developer, lender, Title Company, and homeowner and review all required documents to
ensure that each BMR Residence Owner household meets the requirements of the BMR
program. The CONSULTANT will prepare and record all legal documents required for
each BMR homebuyer. The CONSULTANT will create both a hard file and an
electronic version of pertinent documents for each Residence Owner transaction. Hard
files, including all original recorded documents, will be kept in Gilroy’s office in the
Housing and Community Services Division storage area.
e. BMR Preservation Program: The CONSULTANT will work with City and County
staff to implement the BMR Preservation Program by coordinating with the CITY to
purchase available resale BMR Residences with County loan or City funds, including
setting up escrow and drafting purchase agreements, etc. The CONSULTANT will
work with a local Realtor to manage the rehab of the property, market to income-qualified
households, conduct a lottery, and set up escrow for resale (see d. for additional resale
requirements), etc.
Deliverables: Marketing materials (English & Spanish); Sales prices & related information
(upon request); HCD/Santa Clara County Rent Limits annual document, homeowner
eligibility data; BMR Homeowner documentation/files, BMR Preservation Program
acquisitions and resale transaction documentation.
6. Housing Fund / BMR Programs: The CONSULTANT will work with City staff to recommend,
develop, and implement programs using the City of Gilroy Housing Trust Fund and Deferred
Down Payment Assistance Loan cash funds. City Council will approve any new programs under
this task.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-1- 4835-2267-0361v1
LAC\04706083
EXHIBIT “C”
MILESTONE SCHEDULE
ONBOARDING OF THE BELOW MARKET RATE (BMR) HOUSING PROGRAM
CONSULTANT shall conduct onboarding of the comprehensive BMR program beginning
contract effective date, July 1, 2026, and ending within 60 days after issuance. During this on-
boarding process, the CONSULTANT shall generate the following deliverables for the BMR
Housing Program:
• Create and host a custom City of Gilroy webpage linked to City of Gilroy HCS Below
Market Rate webpage for the program, clarifing program information, contact information,
application links, and provide downloadable access to key forms for program participants.
• Conduct a comprehensive review of the current program guidelines, application guides,
developer agreements and loan documents to determine if there might be any
recommendations for consideration based on best practices or trends that they have seen
that may improve the program. This review will also incorporate approved adjustments in
administration processess determined in partnership with the city to ensure public facing
materials align with any new administration practices.
• Within the first 30 days, CONSULTANT will interview key city staff to understand if
there are any policy or programmatic shifts that may need to be memorialzed in existing
documents as part of the onboarding process.
• CONSULTANT team will host portfolio transition meetings and work with the CITY and
the City's Fiscal Year 2026 BMR Program Admistrator, as necessary, to ensure customer
files and applicant information is transitioned effectively and with sensitivity to personal
and financial information.
• A full inventory of current tools and forms utilized in the program will be used to build
out outdated templates, forms, and applications, including building an outline pre-
application and purchase application platform to support ownership and rental eligibility
review practices.
• All draft froms and public access links will be reviewed, approved, and tested before
publishing.
• Index of all BMR units (homeownership and tax credit apartment developments),
including owners/property managers, deed restriction details, and loan terms and amounts.
All pertinant current homeownership and tax credit apartment development files will be
digitized and a Gilroy data storing system will be built out to include data tracking fields
in consultants Homekeeper database.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
-2- 4835-2267-0361v1
LAC\04706083
• Draft and send an introduction letter to all BMR homeowners, HOA Board Chairs, Tax
Credit Apartment Developments, property owners, as well as any applicant interest list or
wait list announcing the change in the CONSULTANT.
• Correspondence with existing program partners (SCC Office of Supportive Housing,
Lenders, Appraisers, Escrow Services, Agents) will be conducted to ensure a seamless
transition and minimal disruption in support services.
• Estabilish initial ongoing meetings with key personnel associated with existing program
partners to ensure effective communication and points of contact are established.
BMR PROGRAM ADMINISTRATION
In addition to these milestones, other deliverables by the CONSULTANT are expected to be
delivered during the following timeframes:
1. BMR Program Reports: The CONSULTANT will provide written quarterly reports to staff and
the City Council on the general status of the BMR program administration, including:
a. General BMR Program Activity,
b. Monthly open customer service requests tracking,
c. Monthly virtual Program Orientations, separately in English and Spanish,
d. Quaterly in-person Program Orientations, and
e. In-person marketing as specified in Scope of Services.
Below data will be delivered to staff during weekly meetings (or via email in between meetings as
necessary) as updates to status occurs.
2. BMR compliance as updates occur (see item #3 in Scope of Services - Deliverables)
3. Loan activity as updates occur (see item #4 in Scope of Services - Deliverables)
4. Current inventory of all affordable units within Gilroy City limits (including notation of units
in default or foreclosure, etc.) as updates occur.
5. Miscellaneous Reporting and Meeting Requirments:
a. Resale value of all BMR homes as requested by the County, annually.
b. Other information as needed for County and State reporting.
c. Weekly virtual meeting with Gilroy city staff, quarterly in-person meetings with staff as
needed, and annual in-person meetings with City Council.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
4835-2267-0361v1
LAC\04706083
EXHIBIT “D”
PAYMENT SCHEDULE
The CONSULTANT will submit monthly invoices of $14,000 per month for year one and
$14,560 per month for year two. Other fees, such as the Unit Rehab Coordination and Management
will be added services, as requested by the CITY.
The one-time Program Setup Fee of $15,000 shall be paid upon completion of the setup
services and acceptance by the City, following receipt of a valid invoice from the CONSULTANT.
If the CITY executes the three one-year extension options, the monthly fee is $15,142 for year
three, $15,748 for year 4, and $16,378 for year 5. Other fees will be added for services as requested
by the CITY. Years 2-5 rates include the 4% cost-of-living* (COLA) adjustment.
The CONSULTANT will not invoice for cost incurred for basic office functions such as phone
lines, postage, photocopying and other office equipment.
FIVE- YEAR CONTRACT "NOT TO EXCEED" SUMMARY
Year Period Annual Cost Setup Other Total
1 7/1/2026-6/30/2027 $168,000 $15,000 $9,000 $192,000
2 7/1/2027-6/30/2028 $174,720 $0 $9,360 $184,080
[Total for 2-Year Contract $376,080]
3 7/1/2028-6/30/2029 $181,709 $0 $9,734 $191,443
4 7/1/2029-6/30/2030 $188,977 $0 $10,124 $199,101
5 7/1/2030-6/30/2031 $196,536 $0 $10,529 $207,065
Grand Total $973,689
A detailed breakdown of the fees is provided below.
PROGRAM SETUP
Digitization of BMR files, create service files for $4,000 one-time fee
all BMR programs and loan participants,
build out online file directory
Build program specific webpage, online Pre-application $2,500 one-time fee
and Purchase Application
Revise existing Program manuals, forms and $4,500 one-time fee
documents to include current administrative
practices, logos and contact info and
recommendations based on best practices
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
4835-2267-0361v1
LAC\04706083
Send out introduction communications to all $1,000 one-time fee
BMR Owner's, Property Managers and existing
program partners - coordinate meetings to further
introduce our team and key points of contact.
Build out BMR Program Application Workshop Materials $3,000 one-time fee
TOTAL $ 15,000
PROGRAM ADMINISTRATION
Program Administration Total (Year 1) $14,000 per month / $168,000 per year
Program Administration Total (Year 2) $14, 560 per month / $174,720 per year
In addition to the deliverables in the Scope of Services, the following tasks are included with
the monthly fee:
• Field and track inquiries from the public, triage response and share actions with the City
• General portfolio reporting on status, inquiries, trends and resolutions
• Review and update, as necessary BMR Program Policies, Guidelines, Procedures and
Agreements
• Ownership Monitoring, data collection in CRM database, follow-up tracking and reporting
• BMR Rental Compliance monitoring audits for each development
• Maintain and update web page with updated income eligibility tables, programmatic
information and relevant BMR ownership and rental housing information
• Develop and maintain BMR Interest List
• Develop and disseminate marketing materials for use by the CITY, for the CONSULTANT's
e-newsletter blasts, social media, interest lists and for peer organizations.
• Identify and onboard preferred lenders and HUD approved homebuying counseling agencies
conduct training on the program throughout the year around sale campaigns.
• Provide annual trainings to Property Management teams on annual compliance and
recertification activities.
• Coordinate with Development Sales Teams to facilitate closing process workflow,
communication protocols, marketing collateral and status updates for new BMR pipeline.
• Meetings with City staff to review program status, transaction status and inquiries. Produce
reports as requested.
• Ongoing training and oversite of the CONSULTANT team.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1
4835-2267-0361v1
LAC\04706083
PROGRAM TRANSACTIONAL FEES
New BMR Ownership Sales (Paid by Owner) 3% of sales price / Max $18,000
Ownership Resales (Paid by Owner) 6% of sales price / Max $36,000
BMR Preservation Activities: City Buyback, 6% per sales price / Max $40,000
New Resale (Built into Resale Price )
3% of Resale Restriction Price & 3% of New Sales Price
Unit Rehab Coordination and Management $225 per hour
(Dependent on Scope of Rehab Activities)
Refinance, Subordination Requests, Loan Payoffs $1,200 per transaction
(Paid by Lender/Owner) Other Fees Rates*
REIMBURSABLE COSTS
Language Translation Services actual cost plus 10%
including ASL interpretation services
(excluding English/Spanish deliverables in the Scope of Services)
HOURLY CONSULTING FEES* (for services outside base scope described above)
President $ 250
Program Manager $ 175
Program Specialist $ 175
Loan Closing Specialist $ 135
Construction Project Manager $ 225
*These fees are subject to an annual COLA of 4%, beginning July 1, 2027.
Docusign Envelope ID: ABEBA769-8B14-8F5A-8302-528429E241B1