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HomeMy WebLinkAboutAgreement - Innovative Claims Solutions, Inc. - Signed: 2026-07-01City of Gilroy Agreement/Contract Tracking Today’s Date: June 30, 2026 Your Name: LeeAnn McPhillips Contract Type: Services over $5k - Consultant Phone Number: 408-846-0205 Contract Effective Date: (Date contract goes into effect) 7/1/2026 Contract Expiration Date: 6/30/2028 Contractor / Consultant Name and Address: Innovative Claims Solutions, Inc. Contract Subject: (no more than 100 characters) Workers Compensation Third Party Claims Administrator Services Contract Amount: (Inclusive of Orig. and all amendment amounts) 517668 By submitting this form, I confirm this information is complete: ☒ Procurement method per City Purchasing Policy followed (including Special Policies such as Local Vendor Preference and Wage Theft) ☒ AB339, Bargaining Group was notified on N/A_______________ (Write ‘N/A’ if not applicable) ☒ Item is budgeted in Org/Obj___6052510-52520_____________ ☒ Terms of the agreement (start date and completion dates or “until project completion”, cap of compensation to be paid) ☒ Scope of Services, Terms of Payment, Milestone Schedule and exhibit(s) attached ☒ W-9 (Taxpayer ID or SS#) and Contractor License # if applicable ☒ Insurance (Certificate and Endorsement Pages) ☒ Contractor/Consultant signature, name and title ☒ City Administrator or Department Head Name, City Clerk (Attest), City Attorney (Approved as to Form) Routing Steps for Electronic Signature Department Head Risk Manager City Attorney Approval As to Form City Administrator (if needed) City Clerk Attestation Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF Term 3-Quote Form Request for Proposal (RFP) Bid Cooperative Contract Piggyback Single Source Sole Source Public Works * Only one supplier exists for this good or service. How will I justify the purchase from this supplier? New construction, alteration, major repair or improvement of any public structure, building, road or other public improvement including drainage, water, sewer systems, lighting and signaling systems. Excludes maintence required to preserve public improvement . Definition What is the best price I can find by soliciting three different quotes? Here is what we wish to accomplish, the qualifications, specifications, time frames, and other requirements. How would you complete the job for us and at what price? Here is exactly what we need to have done, the qualifications, specifications, time frames, and requirements that must be met. What is the price? Is there an existing contract that has been awarded as the result of a competitive procurement process that can meet our needs? Using another agency's already negotiated pricing and terms to purchase goods/service There are multiple suppliers for this, but how can I justify purchasing from just one that I select without competition required by the municipal code? Dollar Threshold $0 - $4,999 $5,000 - $49,999 $50,000 - $99,999 $100,000 +under $220K over $220K or Design/Build projects over $1 mil Purchasing Authority Staff Department Head City Adminstrator City Council City Council City Council Procurement Method quote is not needed but dept is encouraged to price shop 3-quote form, Informal RFP, Cooperative, Piggyback Informal RFP, Cooperative, Piggyback Formal BID, RFP, Cooperative, Piggyback 3-quote form Formal BID, RFP, RFQ/P Documentation needed Vendor invoice 3-quote form Informal RFP Formal BID, RFP 3-quote form Formal BID, RFP, RFQ/P Obtain Bid, RFP, RFQ # from Purchasing no no yes yes no yes Advertisement required no no City website City website and newspaper no City website and newspaper Lowest bid or best value lowest bid or best value with justification lowest bid or best value with justification best value lowest bid lowest bid or best value with justification lowest bid (best value can be used for Design/Build) Payment method Pcard or check request PO or Contract PO or Contract PO or Contract PO or Contract PO or Contract Contract splitting into smaller components to determine a different purchase authority is NOT ALLOWED. Public Works *Goods and Services (General and Professional) City of Gilroy Procurement Quick Reference Services with a value of $10,000 or more requires a written contract on City template. This is not a substitute for the full Purchasing Policy Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF -1- 4845-8215-5540v1 MDOLINGER\04706083 FIRST AMENDMENT TO WORKERS COMPENSATION THIRD PARTY CLAIMS ADMINISTRATION AGREEMENT BETWEEN THE CITY OF GILROY AND INNOVATIVE CLAIMS SOLUTIONS, INC. WHEREAS, the City of Gilroy, a municipal corporation (“City”), and Innovative Claims Solutions, Inc. entered into that certain agreement entitled Agreement for Services – Workers Compensation Third Party Claims Administration, effective on July 1, 2024, hereinafter referred to as “Original Agreement”; and WHEREAS, City and Innovative Claims Solutions, Inc. have determined it is in their mutual interest to amend certain terms of the Original Agreement. NOW, THEREFORE, FOR VALUABLE CONSIDERATION, THE PARTIES AGREE AS FOLLOWS: 1. Article 1. Term of Agreement of the Original Agreement shall be amended to read as follows: This amendment will become effective on June 30, 2026 and will continue in effect through June 30, 2028, unless extended by addendum or unless terminated in accordance with the provisions of Article 7 of the Original Agreement. 2. Exhibit B – Scope of Services is amended to add Medical Provider Network (MPN) services provided via CONTRACTOR. 3. Exhibit D – Payment Schedule is amended to officially add Year 3 and Year 4 to this Agreement as well as the Medical Provider Network (MPN) access and services. The cost for Year 3 and Year 4 were already included in the dollar amount of the original Agreement. MPN services will be paid through normal claims processing via the City’s trust account similar to medical bill review and utilization review services. 3. This Amendment shall be effective on June 30, 2026. 4. Except as expressly modified herein, all of the provisions of the Original Agreement shall remain in full force and effect. In the case of any inconsistencies between the Original Agreement and this Amendment, the terms of this Amendment shall control. 5. This Amendment may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. IN WITNESS WHEREOF, the parties have caused this Amendment to be executed as of the dates set forth besides their signatures below. CITY OF GILROY INNOVATIVE CLAIMS SOLUTIONS, INC. By: By: [signature] [signature] Matt Morley Dan Greco [employee name] [name] City Administrator Vice-President, Client Services [title] [title] Date: Date: 6/23/2026 Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF 7/1/2026 -2- 4845-8215-5540v1 MDOLINGER\04706083 APPROVED AS TO FORM: ATTEST: City Attorney City Clerk Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF 7/1/2026 7/1/2026 -3- 4845-8215-5540v1 MDOLINGER\04706083 EXHIBIT “B” SCOPE OF SERVICES Workers Compensation Third Party Claims Administration Services. The proposal submitted to the City of Gilroy by Innovative Claims Solutions, Inc. for Workers Compensation Third Party Claims Administration Services is attached and incorporated to this agreement and describes the services that shall be rendered under this agreement. Changes from the original proposal that have been agreed upon by the parties are stated in this agreement. Additional agreed upon items within the scope of services that Innovative Claims Solutions, Inc. will provide to the City of Gilroy include: * Annual training for managers and supervisors - Workers Compensation 101 * Quarterly file review meetings to discuss open claims. * Quarterly updates to inlcude legal updates, workers compensation process updates, strategy discussions for closing claims, review of forms for compliance with workers comp regulations, etc. * Increased geneal claim support from ICS so there is less reliance and costs associated with legal counsel and other services like Nurse Case Managers. * Specific reocmmendations and timelines for informaiton and/or decisions on claims; avoiding last minute requests without sufficient time to respond. * Annual reports to include a five year history for the various topic areas to show trends versus just comparison of the prior year. * Recommendations on ways to reduce program and claims costs. * Medical Provider Network (MPN) Services - ICS shall provide Medical Provider Network (MPN) administration services for the City's workers' compensation program, including: 1. Network Access and Maintenance a) Provide access to a California workers' compensation Medical Provider Network comprised of credentialed physicians, hospitals, clinics, and ancillary medical providers. b) Maintain provider contracts and network relationships to ensure continued availability of medical treatment resources for injured employees. 2. Provider Network Management a) Coordinate with the MPN vendor regarding provider recruitment, credentialing, contract maintenance, and network adequacy requirements. b) Facilitate access to participating providers throughout California. 3. MPN Compliance Support a) Assist the City in maintaining compliance with California Medical Provider Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF -4- 4845-8215-5540v1 MDOLINGER\04706083 Network regulations. b) Provide required employee notices, provider information, and MPN-related administrative support as required by applicable laws and regulations. 4. Provider Directory Access a) Provide access to current MPN provider directories and assist injured workers and supervisors in locating participating providers. 5. Medical Bill Processing and Network Savings a) Apply contracted provider network discounts and PPO reductions, where applicable, to eligible medical bills. b) Track and report network savings achieved through contracted provider arrangements. 6. Reporting and Program Support a) Provide periodic reporting regarding network utilization, provider participation, and savings generated through the MPN. b) Assist with identifying opportunities to improve provider utilization and enhance medical cost containment outcomes. 7. Customer Service and Issue Resolution a) Serve as liaison between the City, injured workers, treating providers, and the MPN vendor regarding network access, provider selection, and administrative issues related to MPN participation. Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF -5- 4845-8215-5540v1 MDOLINGER\04706083 EXHIBIT “D” PAYMENT SCHEDULE CONSULTANT’S Claims Administration fee shall be as follows: Fiscal Year Annual Fee Agreement/Option 7/1/24 - 6/30/25 $97,505 payable monthly at rate of $8,125.42 Agreement - Year One 7/1/25 - 6/30/26 $100,430 payable monthly at rate of $8,369.17 Agreement - Year Two 7/1/26 - 6/30/27 $103,443 payable monthly at rate of $8,620.25 Agreement Addendum – Year Three 7/1/27 - 6/30/28 $106,547 payable monthly at rate of $8,878.92 Agreement Addendum – Year Four 7/1/28 - 6/30/29 - Optional Renewal $109,743 payable monthly at rate of $9,145.25 Option to Add Year Five The Claims Administration fees are payable monthly in advance by the City of Gilroy upon receipt of CONTRACTOR’S invoice. The City of Gilroy shall establish, maintain, and reconcile the workers compensation trust/bank account as such there will be no charge from CONTRACTOR for these services. The City of Gilroy shall be responsible for all Managed Care Services and Loss Adjustment Expenses. Managed Care Services shall include medical bill review, utilization review, and medical case management. Costs for such services are documented in Exhibit B; however, bill review services shall be billed at a rate not to exceed $30.00 per bill. Loss Adjustment Expenses shall include all reasonable expenses necessary to the adjustment of a claim in accordance with the Service Agreement, including, but not limited to, fees for engaging defense counsel, court reporters, expert witnesses and field investigators, incurred on behalf of the City of Gilroy. Effective July 1, 2026, the City of Gilroy has added a Medical Provider Network (MPN) service offered through CONTRACTOR. The City of Gilroy is responsible for the MPN Administration Fee as follows: • $8.00 per bill processed for an MPN network provider. Bills payable to providers outside of the MPN are not subject to this fee. • 20% of Savings of all PPO Reductions. MPN services may be terminated by either party at any time during the term of this Agreement, with or without cause, upon providing the other party one hundred and twenty (120) days prior written notice. Docusign Envelope ID: 1444D63C-8C12-8C6E-826E-EF9034EA6AEF -6- 4845-8215-5540v1 MDOLINGER\04706083 On behalf of the City of Gilroy, Innovative Claims Solutions, Inc. will perform all workers compensation claims reporting services required by the Medicare, Medicaid, and SCHIP Extension Act (MMSEA) Section 111 Mandatory Reporting to the Centers for Medicare & Medicaid Services (CMS) for the periods stated above. 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