HomeMy WebLinkAboutAgreement - Paymentus - Clerks - Signed 2020-10-08Paymentus
MASTER SERVICES AGREEMENT
Client:
Client Address:
Contact for Notices to Client:
Estimated Yearly Bills / Invoices:
City of Gilroy, CA
7351 Rosanna Street, Gilroy, CA, 95020
Bryce Atkins
191,760
This Master Services Agreement ("Agreement") is entered into as of the Effective Date below, by and between the
Client identified above ("Client") and Paymentus Corporation, a Delaware corporation ("Paymentus").
WHEREAS Paymentus desires to provide and Client desires to receive certain services under the terms and
conditions set forth in this Agreement. Paymentus provides electronic bill payment services to utilities,
municipalities, insurance and other businesses.
NOW, THEREFORE, in consideration of the mutual covenants hereinafter set forth, the receipt and sufficiency of
which are hereby acknowledged, the parties, intending to be legally bound, hereby covenant and agree as
follows. This Agreement consists of this signature page, General Terms and Conditions, and the schedules listed
below:
Schedule A: Paymentus Service Fee Schedule
Schedule B: Paymentus Service Fee Schedule, Additional Services
This Agreement represents the entire agreement between the parties with respect to its subject matter and
supersedes all prior written or oral agreements or understandings related to its subject matter and may be
changed only by agreements in writing signed by the authorized representatives of the parties.
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized
representatives.
Client: Paymentus: __._:---
B . f� By:
Name: ()t wiv" ( E . FoPL(5i5 J Name:
Title: 1.��Q4r & C J,a wV0', 54e4--. b:
Date: 11i12-0
Jerry Portocalis
Title: Senior Vice President
Date:
10-8-20
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GENERAL TERMS AND CONDITIONS
1 Definitions:
For the purposes of this Agreement, the following
terms and words shall have the meaning ascribed to
them, unless the context clearly indicates otherwise.
1.1 "Agreement "or "Contract" shall refer to this
Agreement, as amended from time to time.
1.2 "Approved Payment Types" shall mean
credit and debit means of payment, such as
Visa®, MasterCard®, Discover®, E-check
and other payment methods as deemed
necessary by Paymentus, except as
excluded on Schedule A.
1.3 "Average Bill Amount" shall mean the total
amount of Payments processed through
Paymentus in a given month divided by the
number of the Payments for the same month.
1.4 "Effective Date" shall be the last date upon
which the parties signed this Agreement. The
Agreement will not be effective against any
party until that date.
1.5 "Excess Payment Amount" shall mean the
amount by which the total of all Payment
Amounts from Non -Qualified Transactions
processed in a calendar month exceeds 5%
of the total of the Payment Amounts of all
card Payments processed that month.
1.6 "Fee Assumptions" shall mean information
used to calculate the Paymentus Service Fee
(as defined in Section 3.2.1), including the
projected Average Bill Amount, projected
payment method mix (credit vs debit vs e-
check) and that the total Payment Amount
processed each month resulting from Non -
Qualified Transactions shall not exceed 5%
of the total Payment Amount of all card
Payments processed that month.
1.7 "Initial Setup" shall mean the first
personalization and activation of the standard
service as specified during the
implementation process.
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1.8 "Launch Date" shall be the date on which
Client launches the Services to the Users.
1.9 "Non -Qualified Transaction" shall mean (i)
a Payment made with a card generally issued
for business use that results in interchange
fees or other processing charges assessed
by a Paymentus Authorized Processor or
card association that are higher than those
charged for transactions with cards issued for
consumer use; or (ii) a Payment that does not
qualify for reduced interchange fees under
programs that Client may be participating in.
These high -cost cards may include, among
others, corporate cards, virtual cards,
purchase cards, business cards, and travel
and entertainment cards.
1.10 "Payment" shall mean payment by a User
through the Platform for Client's services,
Client's bills, or other amounts owed to
Client.
1.11 "Payment Amount" shall mean the amount
of a Payment.
1.12 "Paymentus Authorized Processor" shall
mean a Paymentus authorized merchant
account provider and payment processing
gateway.
1.13 "Reversed or Charged -back Transactions"
shall mean cancelled transactions due to
User error, a User's challenge to Payment
authenticity, or action by a financial institution
or a Paymentus Authorized Processor
(commonly referred to as ACH or eCheck
returns or credit/debit card chargebacks).
1.14 "Services" shall mean the performance of
the payment and related services by
Paymentus as set forth in Section 2 of this
Agreement.
1.15 "User" shall mean the users of Client's
services.
2 Description of Services to be Performed
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2.1 Scope of Services
Paymentus shall provide Users the opportunity to
make Payments by Approved Payment Types.
Payments may be made by Interactive Telephone
Voice Response System ("IVR") or secure Internet
interface provided at the Paymentus web site or other
websites that are part of Paymentus' Instant Payment
Network ("Websites"), collectively referred to as the
("System" or "Platform"). Paymentus will be the
exclusive provider to Client of services included in the
Services.
2.2 Professionalism
Paymentus shall perform in a professional manner all
Services required to be performed under this
Agreement.
3 Compensation
3.1 No Fee Installation
Paymentus will charge no fees related to the Initial
Setup of either or both of the Web and IVR interfaces
to its standard service.
3.2.1 Paymentus Service Fee
Paymentus will charge each User a Service fee for
each Payment ("Paymentus Service Fee") as
provided in Schedule A. The Paymentus Service Fee
is to be collected in addition to the corresponding
Payment as part of the transaction.
For each Payment, the Paymentus Service Fee will
be collected and Paymentus will pay the
corresponding processing and related fees of the
Approved Payment Types ("Transaction Fees")
except for fees related to Reversed or Charged -back
Transactions.
A schedule of Paymentus Service Fees is attached
as Schedule A. The Paymentus Service Fee is based
on the Fee Assumptions. Paymentus may amend
Schedule A upon prior written notice to Client if a
change is caused by changes in the card or payment
system rules or changes in credit card fees, if the Fee
Assumptions prove to have been materially incorrect,
or if there is an Excess Payment Amount during any
2 months out of a rolling 6 month period. The
amended Service Fee shall take effect 30 days after
written notice to Client.
4 Payment Processing
4.1 Integration with Client's Billing System
At no charge from Paymentus to Client, Paymentus
will develop two (2) file format interface with Client's
billing system, one (1) using Client's existing text file
format currently used to post payments to Client's
billing system, and a second with Client's new
financial software currently in development to be
integrated upon its deployment. Client will be
responsible to provide Paymentus with the one file
format specification for the current financial software
in use, another specification when the new financial
software is deployed, and will fully cooperate with
Paymentus during the development of said
interfaces. If Client chooses to create an automated
file integration process to download the posting file,
due to Paymentus security requirements, Client will
use Paymentus specified integration process. The
Paymentus platform is an independent full service
fully hosted platform per PCI-DSS requirements for a
fully hosted solution. As such, the Paymentus
platform does and can function independent of any
billing system integration. A payment posting file can
be emailed or downloaded from the Paymentus Agent
Dashboard. If Client chooses to have the Paymentus
platform integrated with its billing system, Paymentus
offers two options:
(i) Paymentus standard integration specification that
Client can use to integrate its billing systems with
Paymentus platform ("Standard Integration"); or
(ii) Paymentus to either customize or configure its
platform to integrate with Client using file specification
or APIs supported by Client's billing system ("Client
Specific Integration").
If Client chooses Standard Integration, Paymentus
agrees to fully cooperate with Client and provide its
specification to Client. Paymentus also agrees to
participate in meetings with Client's software vendor
to provide any information or clarifications needed to
understand Standard Integration. Paymentus agrees
to provide all integration/interface specifications
within 30 days from the Effective Date. Client will take
commercially reasonable steps to develop the
integration within 60 days from the date on which
Client has received all integration specifications from
Paymentus.
If Client chooses Client Specific Integration,
Paymentus agrees to develop that integration at no
charge from Paymentus to Client, provided however,
Client agrees to fully cooperate with Paymentus and
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cause its software vendors and other service
providers to fully cooperate with Paymentus. Client
agrees to provide all specifications required for Client
Specific Integration. Client further agrees to
participate in testing with Paymentus and if needed,
cause its billing software vendors and other service
providers to participate in testing. Client agrees to
provide or make available all integration/interface
specifications within 30 days from the Effective Date.
Paymentus will take commercially reasonable steps
to develop the integration within 60 days from the date
on which Paymentus has received all the integration
specifications from Client or its vendors.
Parties agree that if the parties do not cooperate fully,
it can lead to each party being unable to perform its
duties to deliver the integration in time.
Based on Client's use of the Paymentus platform and
its respective modules selected under this
Agreement, Paymentus will require the following
integration points:
(i)
For one-time Payment Module:
a. Customer Information — Text File or Real-
time
b. Payment Posting — Text File or Real-time
(ii) For Recurring Payment Module
a. Text File
(iii) For E-billing Module
a. Billing Data - Text File or Real-time link to
billing data
(iv) For Outbound Notification
a. Audience File — Text File for customer
engagement messages
Each of these can be based on Standard Integration
or Client Specific Integration.
The Initial Setup for the Web or IVR interface will be
considered complete when the first Standard
Integration or Client Specific Integration, as
applicable, is completed such that Paymentus and
Client are able to exchange files relevant to that
interface, as contemplated in this Section 4.1. In the
event the Services are implemented without
integration, the Initial Setup will be considered
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complete when a User is able to access the
Paymentus website or IVR to process a payment.
4.2 Enhancements
The parties agree that the Services are provided on a
"platform as a service" basis, and not as a result of
custom software development. Paymentus' standard
Platform will be personalized to achieve certain
additional functional requirements of Client, as
clarified and agreed during implementation
("Enhancements"). Enhancements may include some
or all of the features included in any technical
requirements or similar document provided to
Paymentus. The parties will fully co-operate with one
another to: a) ensure that requirements with respect
to Enhancements are clarified as needed; b) accept
Paymentus proposed reasonable alternatives to
achieve Client's functional objectives within the limits
of the Paymentus platform; and c) accept Paymentus'
reasonable estimates of time for completion, designs
and plans with respect to agreed Enhancements.
There will be no fee charged by Paymentus to Client
for Enhancements, provided Paymentus designs and
plans are accepted by Client. If the Services are to be
offered at multiple locations, or if the Services include
multiple Enhancements, the parties will agree to a
phased implementation.
4.3 PCI Compliance
For PCI Compliance, Client agrees to use
Paymentus' fully hosted service where Paymentus
uses its own platform to capture Payments and to
manage the entire (end to end) user experience from
the following channels for Payment acceptance: Web,
Mobile, IVR, POS devices operated by Client's
employees (per Paymentus recommended setup),
recurring payments, Ebill Presentment ("Paymentus
Fully Hosted Solution"). Paymentus shall not be
responsible for any PCI obligations outside of
Paymentus own platform and Paymentus expressly
disclaims any PCI or security obligations related to
Client systems or any third party systems that
participate in the payment transactions that are
outside of Paymentus Platform.
4.4 Explicit User Confirmation
Paymentus shall confirm the dollar amount of all
Payments, and when paid by the User, the
corresponding Paymentus Service Fee to be charged
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to a card and electronically obtain the User's approval
of the charges prior to initiating card authorizations
transaction. Paymentus will provide User with
electronic confirmation of all transactions.
4.5 Merchant Account
Paymentus will arrange for Client to have a merchant
account with the Paymentus Authorized Processor for
processing and settlement of the card transactions.
4.6 Card Authorization
For authorization purposes, Paymentus will
electronically transmit all card transactions to the
appropriate card -processing center, in real time as
the transactions occur.
4.7 Settlement
Paymentus together with its authorized card
processor shall forward the payment transactions,
and when paid by User, the corresponding
Paymentus Service Fee to the appropriate card
organizations for settlement (other than the
Paymentus Service Fee) directly to Client's
depository bank account previously designated by
Client (hereinafter the "Client Bank Account"). When
as provided in Schedule A Client pays the Paymentus
Service Fee, Paymentus will invoice Client and debit
the fees from Client's account on a monthly basis.
Paymentus together with the Paymentus Authorized
Processor will continuously review its settlement and
direct debit processes for its simplicity and
efficiencies. Client and Paymentus agree to fully co-
operate with each other if Paymentus were to change
its settlement and invoicing processes.
4.8 Reversed or Charged -back Transactions
With respect to all Reversed or Charged -back
Transactions Client authorizes Paymentus and
Paymentus Authorized Processor (and/or the
respective card organizations) to debit the Client
Bank Account for the Payment Amount and
Paymentus shall refund to the card organization for
credit back to the User the corresponding Paymentus
Service Fee, if any.
Paymentus together with Paymentus Authorized
Processor will continuously review its processes for
Reversed or Charged -back Transactions for
simplicity and efficiencies. Client and Paymentus
agree to reasonably co-operate with each other if
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Paymentus requires any change to its settlement and
invoicing processes for these transactions.
5 General Conditions of Services
5.1 Service Reports
Paymentus shall provide Client with reports
summarizing use of the Services by Users for a given
reporting period.
5.2 User Adoption Communication by Client
Client will make Paymentus' Services available to its
residential and commercial Clients by different means
of Client communication including a) through bills,
invoices and other notices; b) by providing IVR and
Web payment details on Client's website including a
"Pay Now" or similar link on a mutually agreed
prominent place on the web site; c) through Client's
general IVR/Phone system; and d) other channels
deemed appropriate by Client.
Paymentus shall provide Client with logos, graphics
and other marketing materials for Client's use in its
communications with its users regarding the Services
and/or Paymentus.
Both parties agree that Paymentus will be presented
as a payment method option. Client will communicate
the Paymentus option to its end residential and
commercial Clients wherever Client usually
communicates its other payment methods.
5.3 Independent Contractor
Client and Paymentus agree and understand that the
relationship between both parties is that of an
independent contractor.
5.4 Client's Responsibilities
In order for Paymentus to provide the Services
outlined in this Agreement, Client shall co-operate
with Paymentus by:
(i) Entering into all applicable merchant
card, cash management, ACH
origination, or kiosk agreements.
(ii) Keeping throughout the duration of
this Agreement a bill payment link
connecting to Paymentus System at
a prominent and mutually agreed
location on Client's website. The
phone number for IVR payments will
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also be added to the web site. Client
will also add the IVR payment option
as part of Client's general phone
system.
(iii) Sharing User Adoption marketing as
described in Section 5.2.
(iv) Launching the Service within 30 days
of the merchant account setup.
(v) Dedicating sufficient and properly
trained personnel to support the
implementation process and its use
of the Services in compliance with all
laws applicable to its use of the
Services.
(vi) Providing Paymentus with the file
format specification currently used to
post payments to the billing system
to allow Paymentus to provide Client
with a posting file for posting to
Client's billing system.
(vii) Fully cooperating with Paymentus
and securing the cooperation of its
software and service providers and
providing the information required to
integrate with Client's billing system.
6 Governing Law
This Agreement shall be governed by the laws of the
state of California, without giving effect to any
principles of conflicts of law. This Agreement is
entered into in Santa Clara County, California, and
venue for any action arising out of this Agreement
shall be proper in any state or federal court located in
Santa Clara County.
7 Miscellaneous
7.1 Authorized Representative
Each party shall designate an individual to act as a
representative for the respective party, with the
authority to transmit instructions and receive
information, The parties may from time to time
designate other individuals or change the individuals.
7.2 Notices
All notices of any type hereunder shall be in writing
and shall be given by Certified Post or a national
courier or by hand delivery to an individual authorized
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to receive mail for the below listed individuals, all to
the following individuals at the following locations:
To Client
CIO: Bryce Atkins
Address: 7351 Rosanna Street, Gilroy, CA, 95020
Email: brvice.atkins(a.citvofc ilrov.orq
To Paymentus
C/O: President and CEO
Address: 13024 Ballantyne Corporate Place
Suite 450
Charlotte, NC 28277
Email: ceo a(�pavmentus.com
Notices shall be declared to have been given or
received on the date the notice is physically received.
Any party by giving notice in the manner set forth
herein may unilaterally change the name of the
person to whom notice is to be given or the address
at which the notice is to be received.
7.3 interpretation
It is the intent of the parties that no portion of this
Agreement shall be interpreted more harshly against
either of the parties as the drafter.
7.4 Amendment of Agreement
Modifications or changes in this Agreement must be
in writing and signed by the parties to this Agreement.
7.5 Severability
If a word, sentence or paragraph herein shall be
declared illegal, unenforceable, or unconstitutional,
the said word, sentence or paragraph shall be
severed from this Agreement, and this Agreement
shall be read as if said word, sentence or paragraph
did not exist so as to effect the original intent of the
parties as closely as possible so that the transactions
and agreements contemplated herein are
consummated as originally contemplated to the fullest
extent possible.
7.6 Third Party Beneficiaries
There are no third party intended beneficiaries of this
Agreement.
7.7 Counterparts
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This Agreement may be executed in counterparts,
each of which shall be deemed an original.
7.8 Attorney's Fees
Should any litigation arise concerning this Agreement
between the parties hereto, the parties agree to bear
their own costs and attorney's fees.
7.9 Confidentiality
Client will not for any purpose inconsistent with this
Agreement disclose to any third party or use any
information clearly designated in writing by
Paymentus as proprietary non-public information,
including but not limited to the fee schedules
attached as Schedules A and B to this Agreement,
which Paymentus represents is a trade secret as
defined in Civil Code Section 3426.1. it has obtained
during the procurement process or during the term of
this Agreement about Paymentus' business, including
the terms of this Agreement, operations, financial
condition, technology, systems, know-how, products,
services, suppliers, clients, marketing data, plans,
and models, and personnel. Paymentus will not for
any purpose inconsistent with this Agreement or its
privacy policy in effect from time to time disclose to
any third party or use any confidential User
information it receives in connection with its
performance of the services; provided, however, that
Paymentus agrees and understands that Client is
subject to the California Public Records Act. .
7.10 Intellectual Property
In order that Client may promote the Services and
Paymentus' role in providing the Services,
Paymentus grants to Client a revocable, non-
exclusive, royalty -free, license to use Paymentus'
logo and other service marks (the "Paymentus
Marks") for this purpose only. Client does not have
any right, title, license or interest, express or implied
in and to any object code, software, hardware,
trademarks, service mark, trade name, formula,
system, know-how, telephone number, telephone
line, domain name, URL, copyright image, text, script
(including, without limitation, any script used by
Paymentus on the IVR or the Website) or other
intellectual property right of Paymentus ("Paymentus
Intellectual Property"). All Paymentus Marks,
Paymentus Intellectual Property, and the System and
all rights therein (other than rights expressly granted
herein) and goodwill pertain thereto belong
exclusively to Paymentus.
7.11 Force Majeure
Paymentus will be excused from performing the
Services as contemplated by this Agreement to the
extent its performance is delayed, impaired or
rendered impossible by acts of God or other events
that are beyond Paymentus' reasonable control and
without its fault or judgment, including without
limitation, natural disasters, war, terrorist acts, riots,
acts of a governmental entity (in a sovereign or
contractual capacity), fire, storms, quarantine
restrictions, floods, explosions, labor strikes, labor
walk -outs, extra -ordinary losses utilities (including
telecommunications services), external computer
"hacker" attacks (provided that Paymentus has taken
commercially reasonable steps to avoid such
attacks), and/or delays of common carrier.
8 Indemnification
8.1 Paymentus Indemnification and Hold
Harmless
Paymentus agrees to the fullest extent permitted by
law, to indemnify, and hold harmless Client and its
governing officials, agents, employees, and attorneys
(collectively, the "Client lndemnitees") from and
against all third -party liabilities, demands, losses,
damages, costs or expenses (including reasonable
attorney's fees and costs), incurred by any Client
lndemnitee as a result or arising out of (i) the willful
misconduct or negligence of Paymentus in
performing the Services; (ii) a material breach by
Paymentus of its covenants; or (iii) any matter arising
out of Client's nondisclosure of information
designated by Paymentus as a confidential trade
secret in response to a third party request under the
California Public Records Act.
Without limiting the foregoing, Paymentus shall
indemnify, defend and hold harmless the Client
lndemnitees against any claim that the work
performed or material provided hereunder infringes or
violates the patent, copyright, or trade secret rights of
any third party. Paymentus shall pay any and all
resulting costs, expenses (including attorney's fees),
damages and/or liabilities associated with or resulting
from any such claim.
8.2 Client Indemnification and Hold Harmless
Client agrees to the fullest extent permitted by law, to
indemnify and hold harmless Paymentus, its affiliates,
officers, directors, stockholders, agents, employees,
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and representatives, (collectively, the "Paymentus
Indemnitees") from and against all third- party
liabilities, demands, losses, damages, costs or
expenses (including without limitation reasonable
attorney's fees and expenses) incurred by any
Paymentus Indemnitee arising from a claim or
demand brought by a third party to the extent the
claim or demand relates to the underlying relationship
or obligations of Client and its Users.
8.3 Warranty
Except as expressly set forth in this Agreement,
Paymentus disclaims all other representations or
warranties, express or implied, made to Client or any
other person, including without limitation, any
warranties regarding quality, suitability,
merchantability, fitness, for a particular purpose or
otherwise of any services or any good provided
incidental to the Services provided under this
Agreement.
8.3 Limitation of Liability
Notwithstanding the foregoing, neither party shall be
liable for any lost profits, lost savings or other special,
indirect or consequential damages, even if it has been
advised of or could have foreseen the possibility of
these damages In no event will either party be liable
for any losses or damages resulting from the sole
negligence or willful misconduct of the other party or
from the acts, omissions or errors of third parties not
under the control of that party.. and Paymentus shall
not be liable for providing agreements, instructions or
information to Users as instructed by Client.
Paymentus' total liability for damages for any and all
actions associated with the Agreement or the
Services will in no event exceed (i) for an error or
other action affecting the processing of one or more
Payments, the amount of the Paymentus Fee
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associated with each Payment, (ii) for other claims,
the amount of the Paymentus Fee (net of direct
processing and other fees paid by Paymentus) paid
to Paymentus ("Net Fees") in the six (6) months
before the events given rise to the claim or claims
arising from the same circumstances; and (iii) in no
event more than the lesser of $1,000,000.00 or the
Net Fees under the Agreement.
9 Term and Termination
9.1 Term
The term of this Agreement shall commence on the
effective date of this Agreement and continue for a
period of 5 (five) years ("Initial Term") from the Launch
Date. Services under this Agreement shall begin
within 30 days of the merchant account setup.
9.2 Material Breach
A material breach of this Agreement shall be cured
within sixty (60) business days ("Cure Period") after a
party notifies the other of the breach. In the event the
material breach has not been cured within the Cure
Period, the non -breaching party can terminate this
Agreement by providing the other party with a 30
business days' notice.
9.3 Upon Termination
Upon termination of this Agreement, the parties agree
to cooperate with one another to ensure that all
Payments are accounted for and all refundable
transactions have been completed. Upon termination,
Paymentus shall cease all Services being provided
hereunder unless otherwise directed by Client in
writing.
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Schedule A — Paymentus Service Fee Schedule
(CONFIDENTIAL)
Paymentus Service Fee charged to the User will be based on the following model:
Convenience Fee Model
o Utility Payments
o Average Bill Amount: $160.00
o Paymentus Service Fee
• Convenience Fee
$3.50 per Visa, MasterCard, Discover, American Express, and debit transaction;
echeck/ACH transaction
o Solution Components Include:
• Online Quick Pay
• Self -Service Customer Portal
• Pay-by-Email/Secure PDF eBills
• Paperless eBilling
• Hosted IVR/Automated Phone Payments
• PayPal, Venmo, PayPal Credit; Amazon Pay
• Agent Dashboard
• Outbound Customer Notifications
Chargebacks and returned checks will be billed at $9.95 per chargeback/returned check.
Note: Maximum Amount per Payment is $650.00. Multiple payments can be made.
Paymentus may apply different limits per transactions for user adoption or to mitigate risks.
The Paymentus Service Fee shall be charged to the User for all utility payments, including in -person
credit card transactions, consistent with requirements of California Proposition 218 (California Constitution —
Article XIIIC) and California Proposition 26 (California Constitution — Article XIIIA).
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Convenience Fee Model
o Non -Utility Government Payments
o Average Bill Amount: varies
o Paymentus Service Fee
• Credit/Debit Card
2.95% per Visa, MasterCard, Discover, American Express, and debit transaction
• ACH/ eCheck
$0.75 per echeck/ACH transaction
o Solution Components Include:
• Online Quick Pay
• Self -Service Customer Portal
• Pay-by-Email/Secure PDF eBills
• Paperless eBilling
• Hosted IVR/Automated Phone Payments & Secure Service
• PayPal, Venmo, PayPal Credit; Amazon Pay
• Agent Dashboard
• Outbound Customer Notifications
Chargebacks and returned checks will be billed at $9.95 per chargeback/returned check.
Note: Maximum Amount per Payment is $25,000.00. Multiple payments can be made.
Paymentus may apply different limits per transactions for user adoption or to mitigate risks.
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Schedule B: Paymentus Service Fee Schedule, Additional Services
(CONFIDENTIAL)
Additional Services
❑ Outbound Notifications include:
❑ 1,500 phone, email, and SMS messages per month included at no additional cost;
$0.20 per additional message
❑ Swipe device readers:
• Three (3) at no cost; EMV devices start at $310.00
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